IT/Data Assistant

IT / Data Assistant - Job Description

Job Title: IT / Data Assistant

Salary: NJC/SCP 1-3 (£20,258 - £20,812)

Contracted Hours: 35 hours

Duration: Permanent

Annual Leave: 30 days per annum

Responsible: Development Manager

Accountable to: Senior Strategy Op’s Manager / CEO

Location: Central Hub

Job Purpose:

To assist with a large range of performance and support tasks of YPAS’s electronic management systems:

• Patient Management System (PMS) – IAPTUS
• Organisation Management System (OMS) – YPAS

To assist with the operation and maintenance of YPAS’s IT systems: computer networks and communication systems.

To support YPAS’s workforce in the daily use of data input, always ensuring adherence to legal and company standards.

____________

Duties and Responsibilities:

To assist and work in conjunction with YPAS’s Data Lead, in response to the following:

• To assist with overseeing the development and use of YPAS’s data management systems
• To regularly monitor and evaluate information that could affect analytical results.
• To assist with the protection of YPAS data, pertinent to security breaches and data losses
• To assist with the formulation of techniques and training for quality data collection to ensure adequacy, accuracy, and legitimacy of data
• To maintain an openness to new approaches, seek different perspectives and experiment with new techniques
• To assist with presenting insights to stakeholders and provide visual data summaries
• To assist with system interpretation.
• To assist with collective data gathering and data flow
• To assist with generating data reports in accordance with submission dates
• To assist with routine maintenance checks / internal audits on the data management system to ensure data integrity
• To produce and present data reports and presentations to the workforce and teams .
• To assist with reviewing and monitoring the quality and accuracy of data for inconsistencies or anomalies
• To assist with troubleshooting data-related problems and recommendations
• To assist with the maintenance and staff support required in response to YPAS’s Organisational Management System (OMS)

To assist and work in conjunction with YPAS’s IT Leads, in response to the following:

• To assist with the operation and maintenance of YPAS’s IT systems: computer networks and communication systems.
• Troubleshoots, diagnoses problems, implements corrective action procedures

In addition:

• To be committed to value based and anti-discriminatory practice
• To participate and consult within YPAS’s policy review system
• To share knowledge and skills through training as and when required.
• To engage with all YPAS services in response to internal pathways
• To contribute to the organisation’s annual report content.
• To undertake any additional duties consistent with the nature of this position as agreed
• To actively participate in the quality assurance of the service via appropriate systems in accordance with ISO9001
• To adhere to the data security and information governance compliance requirements in accordance with GDPR
• To safeguard children, young people, and families by adhering to the protocols of YPAS and the LSCP (Liverpool Safeguarding Children Partnership)
• To identify and access appropriate training and personal development opportunities

Shared Tasks:

• To adhere to YPAS’s health and safety regulations
• To adhere to all YPAS policies.
• To actively participate in the evaluation and quality assurance of the organisation
• To share knowledge and skills through training as and when required.
• To engage with all YPAS services and staff team members

Support and Supervision:

• Comprehensive staff induction and annual refresh
• KIT (keep in touch) meetings during probation period
• Line management group supervision
• Data Meetings
• Data Security meetings
• Partnership meetings
• Skill sharing meetingsStaff conferences
• Development meetings
• Annual appraisal

Safeguarding:
YPAS is committed to Safeguarding and promoting the welfare of children, young people and families and expects all staff to share in this commitment.

Information Governance:
You are required to familiarise yourself with the charity’s Information Governance Policy and adhere to all related policies and procedures included in the staff induction.

Review
This job description is issued as a guideline to help you understand the role you will be expected to undertake. It has been prepared based on the current needs of the service and will be subject to periodic review or development.

The appointment is subject to a satisfactory enhanced DBS check, two references and proof of original documentation. If appointed, you will be subject to a six-month probationary period.

Job Types: Full-time, Permanent

Salary: £20,258.00-£20,812.00 per year

Schedule:

• Monday to Friday

Work Location: One location

Application deadline: 14/04/2023
Reference ID: IT0123/03