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🇬🇧 United Kingdom Corridor 🛡️ Verified Employer Direct Placement

Customer Service Assistant x2

🏢 Wrexham County Borough Council 📍 Wrexham, Wales 💼 Government
Currency:
£21,189 - £21,575
£1,766 - £1,798 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Wrexham, Wales
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

Description

Permanent
37 hours per week
G04 - £21,189 - £21,575 per annum

Are you passionate about delivering excellent customer service? Forward thinking? Confident? Yes? Then we want you!

Join our Housing Tenancies team and you will join a team that takes real pride in what we do and the services we provide. Our tenants are at the heart of everything that we do and we are looking for people who are willing to go that extra mile with a ‘do it right, ‘do it once’ attitude.

You will work from our reception and be responsible for providing full administrative support to our estate office teams, along with a triage service to our tenants, digital support, taking messages and managing the kiosks and other payment methods. You will need to be organised and accurate in your approach, as well as being confident and professional at all times.

Hours of work Monday – Thursday 8.45am- 4.45pm
Friday 8.45am – 4.15pm – 37 hours
Or job share Monday – Wednesday 18.5 hours
And Wednesday – Friday 18.5 hours

If you would like to have an informal chat regarding this role please contact Sarah Evans Housing Tenancies Lead 01978 315437.

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Wrexham County Borough Council official logo
Hiring Organization
Wrexham County Borough Council

Apply for this Position

Location: Wrexham, Wales
Eligibility: Verified Employer Direct Placement
Schedule: Government
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