Customer Service Assistant L1
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Customer Service Assistant L1
At wilko, as a Cleaner, you’ll play a big role by keeping our stores looking fresh as a daisy.
Our stores are busy places where people come to tick all sorts of things off their to-do lists. That means they also keep our team of Cleaners on their toes in a role where every day offers a new challenge – from cleaning our store to maintaining the equipment. Taking great pride in what you do, you’ll help to make sure that our stores are sparkling, our customers have a great experience here and that our business continues to grow.
As a Cleaner, you’ll enjoy the training and development you need to help us provide great customer service. That means you’ll need to be willing to learn new things, highly motivated and passionate about delivering a fantastic shopping experience for everyone who walks through their doors – even those with muddy shoes!
If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, apprenticeship schemes and team member and family discounts of 20% plus much more.
We're a family-owned business with honest and fair family values at our heart.
For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.
So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.
Be better every day
Holidays
Pension scheme
Wilko team member discount
Employee benefits trust
of ways:
- Holiday accommodation
- Educational benefits
- Financial support
Wilko PERKS
Loyalty awards
Celebratory gifts
Wellbeing
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Service Assistant L1 • Wilko
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