NHS 111 Call Handler
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Position Overview & Specifications
Are you looking for a rewarding career path, where you can make a difference?
Wild Recruitment Group are proud to be working in partnership with Yorkshire Ambulance Service to support recruitment for 111 Call Handlers.
No previous experience needed as full training will be given. Although experience within a customer service position will be advantageous and you will need basic computer skills and a great telephone manner.
You will be the first point of contact for the general public calling 111.
You will deliver high quality, safe and clinically effective health care support over the telephone. This service is open 24/7 so you work as part of a team covering day, night and weekend shifts.
WHO SHOULD APPLY
- Candidates must be available for 6-weeks of full-time training (Monday to Friday 8am to 4pm or 4pm to midnight)
- Candidates must be available for 12-weeks without any upcoming holiday
- You must have a flexible approach to working hours - ALL ROTA'S will include 3/4 weekends and 6/8 bank holidays
HOURS & PAY
- Weekdays 7am to 8pm £10.42 - hour
- Nights 8pm to 7am and Saturdays £13.62 - hour
- Sundays and Bank Holidays £17.15 - hour
If you would like to be consider for this role, please do not hesitate APPLY TODAY and Andrea will be back in contact to discuss further.
Job Types: Full-time, Temporary contract, Temp to perm
Contract length: 3 months
Salary: £10.42-£17.15 per hour
Benefits:
- Casual dress
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Experience:
- customer service: 4 years (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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NHS 111 Call Handler • Wild Recruitment Agency
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