Digital Analyst

Location: The Speechmark, London (Blended home working)
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week – Mon to Fri)

We innovate, invent and continuously improve, Vodafone UK Digital works within the heart of our business. Empowering Vodafone’s mission of being a digital-first company is in everything we do.

What will you be doing?

You will be working with product owners, ecommerce managers to deliver strategic insights and implementers to improve analytic capabilities.

You’ll be working on multiple data sources but primarily in Adobe platform, assessing channel usage, areas of performance, customer behaviour and product purchase. You’ll build reports that highlight issues but also opportunities to optimise and work strategically with the relevant stakeholders to communicate improvement plans. Day-to-day, your work will span digital transformation and analytics but you will also work with colleagues to review and recommend improvements to how we review, define and manage data.

You will also support of any tagging or data collection issues and communicate with implementers and developers. As well as the above, you'll get exposure to more customer focused projects, A/B testing and personalisation.

Who are we looking for?

• 
  Clear communicator, strong verbal and written skills to work with developers and technical people as well as marketing and other business stakeholders,
• Ability to prioritize workflow and handle multiple, competing and changing priorities
• Able to trouble shoot any tagging or data collection issues both by debugging the website and also within Adobe Analytics itself
• Understands the technical aspects of how digital data is collected and can guide the software/web development teams through a tracking and tagging schema
• Experience in TNPS and Medallia
• Experience in A/B testing analysis
• Experience and knowledge of SQL
• Highly organised and able to prioritize tasks
• Strong problem solving skills and an analytical mind
• Experienced in inspiring and influencing direct and indirect leadership

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

What’s in it for you?

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.