Desktop Support Engineer

We are Usay Compare, the UK’s largest Private Medical Insurance Intermediary. Originating in 2008, we now have circa 250 employees and 5 office locations in Cirencester, Bristol, Bournemouth, Taunton London and a home-based team!

We are looking for a passionate 1st Line Systems Support Desktop and Server Engineer to join our team in Bournemouth on a part-time, permanent basis!

Hours required:
20 hrs a week
Monday, Wednesday, Friday

What we can offer you:

• A competitive salary of up to £26,000 based on experience (Pro Rata)
• Office location– BH1 1JN
• 28 days holiday. With an incremental holiday package!
• Regular incentives and fundraising days.
• Friendly, fun and supportive working culture.
• Full in-house training programme with continued training and development.
• Contributory pension scheme and discounted Private Medical Insurance.
• Excellent facilities, including spacious break out areas and a well-presented office.

This is a very hands-on, fast paced role that will require you to support the Systems Support Engineer maintain, upgrade, and implement all IT infrastructure needs ensuring all departments within the Company are fully functional and protected.

The role:

Skills, Knowledge and Experience:

• Previous experience working within a FCA regulated role preferred.
• Excellent Networking and infrastructure skills
• Excellent interpersonal skills, including questioning and listening at all times.
• Demonstrate confident and effective telephone skills.
• Excellent communicator across all levels
• Detailed understanding of the regulatory requirements and standards
• Previous experience of the following technologies and practices would be desirable:
• Windows Server 2008/2012 administration.
• Project Management.
• Microsoft Exchange server 2019 and 365 administration.
• VMWare/NetApp administration.
• Familiarity with Dreytek, Cisco and HP router technologies.