Learning and Development Administrator

Location: Head Office - in Manchester's bustling Northern Quarter

Hours: 40 (Mon - Fri)

Contract: Permanent

What do we offer?

• Enhanced annual leave (23 days increasing with each year). Plus days off for occasions like your birthday, or when you buy your first home. At ub we believe family comes first!
• Hybrid working -There is a mixture between working from home or join our fantastic team in our Manchester city centre office.
• Enhanced family leave policies, cycle to work scheme, enhanced sick pay.
• Employee Assistance Programme
• Bubble Bus Tours
• Pet Lovers Fridays!
• Medicash (after completion of probation)
• Much much more!

What will you do?

• Support the L&D Coordinator with administering all aspects of training and learning. Such as; LMS administration, on boarding, Welcome, Training, Study support, Training attendance, Reporting, data analysis and Managing spend.
• Manage and maintain the company's Learning Management System (LMS), including system configuration, user account creation, and monitoring a review schedule for content management.
• Provide technical support and troubleshoot issues for LMS users, including resolving technical difficulties and providing guidance on how to use the system.
• Manage the day-to-day operations of the LMS, including user account administration, course upload, course archive/deletion, reporting and tracking.
• Make all arrangements for new colleague Day 1 ‘Welcome’, liaise with Managers to ensure an extended Welcome Plan is in place
• Ensure accurate records are kept of attendance to all training related activities
• Issue and follow-up completion of training evaluation following any learning activity
• Administer Study Support Agreements and maintain repayment expiry records
• Coordinate study groups as required

• Excellent communication skills both written and verbal
• Ability to work at pace, plan, prioritise, use own initiative and meet multiple deadlines
• Strong administrative skills and experience
• Attention to detail is essential