Student Support Administrator
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Position Overview & Specifications
UE05 £25,285.00 - £28,929.00
College of Arts, Humanities and Social Sciences, School of Law
Open Ended - Permanent
Full Time, 35 hours per week
We are looking for an empathetic, organised and committed administrator to join our busy Student Support Team at Edinburgh Law School.
The Opportunity:
As a member of the Edinburgh Law School Student Support Team, the Student Support Administrator (SSA) will play a key role in supporting taught students throughout the student lifecycle. They will be a first point of contact for student and staff enquiries to the Student Support Team, offering support and advice on general queries. The post holder will help identify students requiring additional support, liaising with colleagues and escalating concerns as needed. They will work closely with Student Support Manager, Student Advisers, academic staff and the wider Student and Academic Services Team and will be involved in supporting community development, promoting engagement and a sense of belonging, and facilitating delivery of social, learning and skills development opportunities.
Your skills and attributes for success:
- Previous experience in a busy administrative role, ideally in Higher Education
- Confident user of Microsoft Office tools
- Comfortable working as part of a medium-sized team
- Good written and oral communication skills
- Flexible, approachable and helpful attitude, with a student-focused approach to work
Click to view a copy of the full job description (opens new browser tab)
Please apply with a CV and personal statement indicating how you meet the Knowledge. Skills and Experience outlined in the job description. We invite candidates to use their cover letter to highlight professional and personal experiences that maybe relevant to role. Law interview panels will take submitted documents into account when assessing applications in line with listed criteria, including acknowledging areas of potential impact such as caring responsibilities, family leave and health related matters
As a valued member of our team you can expect:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme , staff discounts, family friendly initiatives , flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Student Support Administrator • University of Edinburgh
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