Receptionist/Admin Clerk

An exciting opportunity has arisen within the Imaging Directorate, County Hospital Reception Team for an enthusiastic, efficient and flexible individual who is able to multi-task.

This is a demanding role comprising a wide range of administration duties and telephone Helpdesk support. You will need to be able to communicate well at all levels and have good attention to detail . Telephone / ICT skills are essential. You will be a quick thinker who is able to juggle tasks, a team player and also a confident person who is able to work independently.

You will need to be flexible as the rota requires Monday to Sunday working including mornings, afternoons, long days, weekends, and Bank holidays

Welcome patients into the Imaging Department and attend them on the Imaging Computerised system. The patients attending could be for X-Ray, CT, MRI, Ultrasound and some Interventional Radiology.

Administration duties include using a PC to process all the referrals coming in to the department, processing DNAs, actioning emails, answering the telephone, Batch Printing and booking patients into the the correct department together with some ad hoc duties as needed.

Liaise with all Modality Team Leaders and staff in the Imaging Department.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.