Teaching and Learning Coordinator

About us

UCL’s Department of Political Science & School of Public Policy offers you a uniquely stimulating environment for the study of all fields of politics, including international relations, political theory, human rights, public policy-making and administration. The Department is recognized for its world-class research and policy impact, ranking second in the UK in the latest Guardian rankings on research excellence in politics.

Over 150 people make up the Department of Political Science including academic, teaching, and research staff, professional services, and MPhil/PhD students (for an overview of our research, see https://www.ucl.ac.uk/drupal/site_political-science/research).

About the role

The post holder will be a member of the Teaching and Learning professional services team led by the Department’s two Teaching and Learning Managers. The post will be one of three Teaching and Learning Co-ordinators in the team. The Teaching and Learning team (13 in total) is responsible for the delivery of a high quality administrative service and student experience for the Department’s taught undergraduate and postgraduate programmes.

The post is designed to provide comprehensive support on the Department’s teaching programmes and is responsible for the effective line management of a team. The post will ensure best practice is implemented across the teaching administration team and address issues that arise, by providing leadership, training and support. The post holder will provide specialist administration to teaching and learning on taught programmes, ensuring effective procedures are documented and adopted for dealing with all aspects of programme administration.

The primary focus of the post will be on delivering an excellent student experience and leading and supporting the wider Teaching and Learning administration team. The post will ensure that programme information is created and updated in time for student enrolment, including updating programme information on internal and external facing webpages, ensuring information is accurate and comply with Competition and Marketing Authority standards.

If you have questions regarding the post or application process, please email: polsci.staffing@ucl.ac.uk

Interviews will be held mid to late May.

This post is a permanent appointment and will be available from early June 2023.

About you

Experience of working in a higher education environment with a good understanding of the academic cycle, evidence of excellent administrative skills and a highly proactive approach to providing a comprehensive support service including providing a student/customer service, a demonstrable ability to understand and work within given procedures and policies and experience leading a team and setting objectives are essential.

Experience of working with student records systems would be desirable.

What we offer

As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days)
Hybrid Final Salary Pension Scheme
Cycle to work scheme and season ticket loan
On-Site nursery
On-site gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We encourage applications from those who are underrepresented in the sector and at UCL including but, not exclusive, to disabled, D/deaf and neurodiverse people, LGBT+ people, people from black, Asian and ethnic minority backgrounds, especially women.

You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/