Learning & Development Coordinator – Kings Cross, London
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
- Working accurately, and at pace to deliver a highly effective administration/coordination service.
- Supporting the L&D team to develop, deliver and project-manage development activities across the organisation.
- Assisting the L&D team to facilitate and present specific workshops.
- Working with the L&D team to create bespoke learning and development solutions.
- Provide guidance and advice relating to personal development.
- Evaluation: following up with participants for their feedback. Capture, analyse and report learning and development metrics, including producing surveys and L&D reports.
- Highly organised with proven administration skills and a strong attention to detail.
- Time and priority management: proven ability to manage a high volume of tasks with conflicting deadlines.
- Constantly analyses ways of working and challenges self and others to improve.
- Ability to develop strong working relationships across various levels throughout the organisation.
- Personally credible: considers how to best add value and ensures own expertise is sufficiently developed to do so.
- Proven experience of working under pressure in a calm, efficient and organised manner.
- Ability to communicate strongly at all levels, both verbally and in writing.
- Demonstrates outstanding customer service skills: dealing with telephone queries, emails and face-to-face requests politely, efficiently and effectively.
- Uses initiative to make suggestions and recommendations.
- ‘Completer-finisher’ mentality: taking personal accountability for delivery.
- Able to demonstrate a good understanding of HR policies and procedures and has the ability to practically apply knowledge in the workplace.
- Proficient in the use of Microsoft Office; particularly Word, Excel, PowerPoint and Outlook.
Job Category:
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Learning & Development Coordinator – Kings Cross, London • Universal Music Group
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