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Customer Service Advisor (full-time)

🏢 Uniting People 📍 Saint Helens, West Midlands, England 💼 Company - Private
Currency:
£22,000 - £22,000
£1,833 - £1,833 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Saint Helens, West Midlands, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

Inbound customer service advisor working within one of the UK’s largest utilities providers, in Warrington, Cheshire.

  • Duration: Full-time, permanent position
  • Location: Office-based, in Warrington.
  • Contract type: Full time and Permanent
  • Working hours: Monday – Friday: 40 Hours Between 08:30am – 17:30pm

What is on offer:

  • Bonus Structure
  • Free parking
  • 22 days’ holiday PLUS bank holidays
  • Pension scheme
  • Onsite gym
  • Perks discount
  • Cycle to work scheme.

Salary + Bonus

Salary:£22,672 + Attendance bonus paid £300 each quarter (95% attendance) = £23,872

Bonus:

  • Attendance Bonus: £300 per quarter
  • Upselling Bonus (No Sales targets/pressure) – £200 average

Working Hours:

Rotational Shift Pattern – 2 weeks

Week 1 - Monday to Friday – 9am until 5.30pm

Week 2 – Monday to Friday – 8.30am until 5.00pm

Job Type: Full-time

Pay: From £22,000.00 per year

Benefits:

  • Flexitime

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location: In person

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
Uniting People

Apply for this Position

Location: Saint Helens, West Midlands, England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
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