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🇬🇧 United Kingdom Corridor 🛡️ Verified Employer Direct Placement

Customer Service Advisor - Email, Phone and Livechat

🏢 Uniting People 📍 Glasgow, Scotland 💼 Company - Private

Currency:

£23,000 - £23,000

£1,917 - £1,917 / mo

Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics

Location Base

Glasgow, Scotland

Tier-1 UK Economic Zone

Est. Take-Home Pay

68% - 74% (After PAYE & NI)

Single tax filer baseline

Transatlantic Parity

1.0 GBP ≈ $1.28 USD Living Standard

Direct corporate benchmark

Position Overview & Specifications

Customer Service Advisor - Full Time/Permanent
Glasgow City Centre
£23,000
Hybrid working after initial training is complete

We are currently recruiting for a client who are a leading business within the communications industry. They are an award winning company and leading provider within several business markets.

Role:

You will be speaking to clients via phone, live chat and email
You will act as the prime customer contact point for all query types
Keeping clients up to date throughout
Escalating issues in a timely manner
Handle and resolve end to end customer enquiries aiming for a first time fix
Clearly communicate timelines
Liaise with internal teams
Actively manage the back office/admin to make sure that customer service levels are met

Apply now and a member of the team will be in touch to discuss your application!

Job Types: Full-time, Permanent

Salary: £23,000.00 per year

Benefits:

On-site parking

Schedule:

Monday to Friday

Supplemental pay types:

Bonus scheme

Work Location: One location

Partner Career Resources • Adsterra Native Ad

Candidate Selection & Onboarding Process

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

International Career Advisory • Verified Partner Network

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Hiring Organization

Uniting People

Apply for this Position

Location: Glasgow, Scotland

Eligibility: Verified Employer Direct Placement

Schedule: Company - Private

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