Development Technician

Reports To: Senior Product Manager

Department: NPC Team

Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming accessory providers. The Company’s namesake Turtle Beach brand (www.turtlebeach.com) is known for designing high-quality, comfort-driven headsets for all gamers. Innovation, first-to-market features, a broad range of products, and top-rated customer support have made Turtle Beach a fan-favorite brand and the market leader in console gaming audio for over a decade. In 2021, Turtle Beach expanded the best-selling brand beyond headsets and successfully launched the first of its groundbreaking game controllers and gaming simulation accessories. Turtle Beach’s ROCCAT brand (www.roccat.com) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products, including award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s Neat Microphones brand (www.neatmic.com) creates high-quality USB and analog microphones for gamers, streamers, professionals, and students that embrace cutting-edge technology and design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.

Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best persons for the job, and if that’s you…let’s talk!

CORE OVERVIEW/PREREQUISITES
GAMING EXPERIENCE/ ANALYTICAL/ CLEAR COMMUNICATOR / TECHNICAL CAPABILITY / FAST LEARNER / ACTIVELY INTERESTED IN CONSUMER ELECTRONIC PRODUCTS.

Summary: The New Product Category (NPC) Team is a strategic team that has been created to research and deliver new market expansion opportunities in the field of gaming. The ideal candidate will be a technically savvy gamer and/or have a keen interest in consumer electronics. The role will involve testing and reporting on new product development initiatives and working with the development team to enhance and improve product launch readiness.

• Provide testing and action-oriented feedback on products that are designed for Console, PC, VR, and other consumer platforms
• Games compatibility testing of peripherals across many platforms
• Alpha/Beta and candidate release testing of Hardware and Software to highlight and report bugs and wider product issues to the development team.
• Wider involvement in conceptual new product development activities and brainstorming.
• Basic understanding of test requirements and the ability to generate test plans and reports based on product typology.
• Work closely with development teams and technical support to ensure product compatibility & quality.
• Team player, fast learner, and willing to develop as the organization expands.
• Must have excellent oral, written, and multi-cultural communication skills.
• Capacity to interface with all departments and levels within the company as well as (domestic and international)
• Travel as needed to other global locations to ensure products are a commercial success (including Turtle Beach offices, key shows and events, manufacturers, and license & technology partners).

• Graduate of High School or Higher Education (A-Level. B-Tech, HND/HNC level or equivalent qualification)
• Some workplace experience would be beneficial.
• Good analytical capability: the use of data to improve product quality
• Detailed understanding of console, PC & generic gaming platforms.
• Clear and confident communicator.
• Basic Microsoft program skills (MS Word, Excel, PowerPoint, and Outlook).
• Keen interest in gaming and/or other technologically driven consumer markets would be an advantage