Junior IT Analyst (University Placement)

Are you a current university student looking to gain IT experience?
Do you enjoy providing IT support?

TrustQuay are the world-leading provider of Trust, Corporate Services and Fund Administration systems. We are currently hiring a Junior IT Analyst on a 13 month contract to join our Fleet (Hampshire) Head Office. This is an exciting opportunity for a university student to grow in confidence, learn new skills and gain hands on experience in IT. The role will include a competitive salary (£17-20k DoE) , 25 days holiday plus bank holidays, pension, life assurance and more!
Primary Responsibilities:

Reporting to the IT Manager, the IT Analyst will be responsible for the ongoing support and maintenance of the internal IT systems and infrastructure needed to support TrustQuay's business.

• Provide support in accordance with business requirements, relevant laws and regulations and ensure that all current compliance levels are adhered to

• Adhere to IT policies and systems to support the implementation of strategies set by senior management

• Undertake the deployment, monitoring, maintenance, development, upgrade and support of all IT desktop infrastructure, including PCs, operating systems and software applications

• Document processes and procedures and update existing documentation, including system and user manuals, and details of modifications and upgrades

• Provision of end-user services, including help desk and technical support services, within agreed SLAs

• Keep current with the latest technologies, both hardware and business-enabling software, and ensure the business is always using the most appropriate and market leading technology solutions

• Travel to offices and client sites in the UK, Channel Islands and overseas may be required.

The ideal candidate will have the following experience:

• Experience in providing IT support

• Highly computer literate with Business Analysis skills

• Experience of supporting users at 1st and 2nd level including remote users

• Awareness of VMware, Hyper-V, Active Directory (Azure and On-Premise), O365 and Powershell

• Awareness of cloud technology such as Azure and AWS for provision of business services

• Knowledge of IT governance frameworks such as ITIL and ISO27000

• A passion for innovation and implementing new and appropriate technologies

The ideal candidate will have the following attributes:

• Strong communication skills (written and verbal)

• Analytical and thorough

• A creative problem-solver

• Strong sense of ownership and responsibility

• Highly numerate and articulate

• Ability to decompose large problems into smaller tasks

• Able to work independently, manage own time and workload effectively and to deadlines

• Able to communicate the value and underlying driver of requirements

• Confident communicating with internal and external stakeholders at all levels

• Please note the candidate must live within 30 mile radius to the Fleet office.

Job Type: Contract

Salary: £17,000.00-£20,000.00 per year