Senior HR Business Partner

At Trustmarque, our vision is to enable organisations to harness the power of digital technology. For over 30 years, we have helped organisations in the public and private sectors to work smarter, run their business more effectively and unlock the value of their IT investments.

Our mission is to support our customers to buy and use innovative technology to positively impact local communities across the UK. We’re always evolving to keep up with the pace of change – to understand the technology solutions, licensing options and methodologies. Our customers come to us time and time again for collaborative transformation that helps them make better IT decisions for long-term success.

Our people are at the heart of our customer-centric business and we have company values which have been defined by our people – About us – Trustmarque. There’s never been a better time to join Trustmarque, we are growing and investing and you can play your part in influencing the future of IT in the UK.

One of our values is “be diverse and inclusive” because we know that diversity of thought and experience positively benefits our ability to deliver work. We consider all suitably qualified applicants regardless of sex, gender identity or reassignment, race, disability, religion or beliefs, age, or sexual orientation. We recruit and develop our people based on merit and their passion, and we’re committed to creating an inclusive environment that reflects the diversity of the communities we serve. During the application process, you’ll be given the option to share your personal characteristics and data with us. This helps us understand our candidate pool so we can do everything we can to attract a diverse range of people and ensure our recruitment process is fair and inclusive.

Job Summary

Senior HR Business Partner proactively partners and collaborates with managers to provide pragmatic and commercially focussed solutions to bring the People agenda to life and to support in the delivery of business strategy by creating an environment of positive people management

Accountabilities and main responsibilities

• Establish a thorough understanding of the business, its strategic goals, opportunities and challenges, and use this, plus any people insight data, to identify, develop, agree and deliver a People Plan that is strategically aligned to the businesses aims.

• Ensure managers benefit from proactive advice, training and coaching on all aspects of people management; attendance, engagement, performance management, capability and conduct issues, redundancy, settlement agreements.

• In partnership with key business stakeholders, take accountability for delivery of positive momentum in key people metrics (e.g. retention, employee engagement) in line with the people plan.

• Proactively utilise Management Information to identify key areas where HR can support and contribute to business improvement.

• Act as HR lead on key projects including acquisition, restructure and integration related activity.

• Spearhead and manage any complex ER issues and act as an escalation point for the team.

• Provide guidance on people practices such as benchmarking, benefits, restructures, reward and recognition.

• Spearhead and implement practical measures to support employee engagement.

• Work with the wider HR team on projects in the areas of employee attraction, diversity and inclusion, career paths and success planning.

Skills/Experience

• MCIPD Level 7 highly desirable or appropriate experience.

• Demonstrated Senior Business Partner experience, ideally in the technology sector.

• Strong employment law knowledge and a commercial approach to applying it.

• Experience in providing and using data to make people-based decisions.

• Stakeholder management - employees, managers and senior managers. As well as managing expectations, you will need to have the credibility and rapport to influence, and the confidence to question others.

• Strong communication skills; accurate, considered, persuasive and succinct.

• Proven track record of quickly being able to build relationships and establish trust with senior management.

• Ability to collaborate with and influence peers.

• Ability to work unsupervised in a fast-paced environment, prioritising work accordingly.

• The creativity and flexibility to adapt to different situations and rapid change, to balance conflicting priorities.

Values & Behaviours

The person must be able to demonstrate that they embody the following Trustmarque Behaviour and Values:

• Share Ambitions

• Strive to Improve

• Be Diverse and Inclusive

• Embrace Change

• Demonstrate Integrity

Standard benefits

As well as excellent pay rates of pay, we offer 25 days holiday (rising to 27), 2 volunteering days and 1 personal day plus bank holidays. We also provide a substantial benefits package which includes a company-matched pension, life assurance, enhanced parental leave policies, the option to buy extra leave, a cycle2work scheme and more.