Post Room Assistant

What's involved with this role:
Interim Post Room Assistant -Hybrid Working – PSR 1JP00067235 Pay Rate: Up to £14.81 per hour pay range subject to IR35 status Location: PEWSEY, Wiltshire Contract: Anticipated 12 months. JOB INFO: A Post Room Assistant, is needed on a contract basis for approx. 12 months You will be a friendly, well-organised and enthusiastic to join a busy Station Post Room. This is a Station Critical role, providing a second to non-Postal service and support for the Units. The successful candidate should have experience in customer service and be able to communicate clearly and effectively with customers at all levels to deliver excellent customer service. A good understanding and knowledge of using different IT systems and the ability to work in a fast and evolving environment. You will also be able to work efficiently on your own, but also as part of a team. What you’ll do:

• To receive, sort and account for all incoming and outgoing mail to the Station.
• To advise all Station Units on the correct procedure when posting mail ensuring compliance with the Royal Mail pricing in proportion regulations.
• Receipt / despatch Defence Courier Items via Parcel in accordance with policies.
• Report and mail discrepancies to the Post Liaison Officer.
• Count and weigh each mail category (packages, 2nd class, 1st class, Special Delivery and signed for.)
• Bagging accordingly for Royal Mail pick up. Log onto Royal Mail online business account/click & drop and record the daily returns.
• To support the Post Room Supervisor in lifting and moving packages as required.
• Receipt, sorting and accounting for all incoming/outgoing mail, including Special Delivery, Recorded and parcel Force 24/48 hrs within the allotted timescales.
• To give advice to customers on the most appropriate and cost-effective way of sending out their mail.

Who you are:

• Customer Friendly
• IT Literate
• Able to manage a quality service
• Able to make effective decisions
• Leadership
• Security Clearance: BPSS

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

“Essential Requirements” – Please check to ensure that your CV addresses the following items: Other preferable/desirable details to include on your CV, if applicable: NB: Please feel free to apply to us direct via centralgov@tclrec.com by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. A If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via psr@tclrec.com but please quote both the job reference and job title exactly as they appear below:

Job Ref: PSR 1JP00067235

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.