Visitor Environment Assistant

Home to the famous Lovell Telescope, Jodrell Bank is a deep space observatory, a UNESCO World Heritage Site and a place of live scientific research. Its Discovery Centre is a multi-award winning attraction welcoming over 180,000 annual visitors including 25,000 children visiting on a school trip. Open year-round, we pride ourselves on our exceptional welcome and inspirational public engagement.

We are seeking to appoint a Visitor Environment Assistant who will deliver high quality customer support services at Jodrell Bank Discovery Centre, carrying out day-to-day visitor services under the guidance of the Visitor Services Manager, ensuring that agreed professional standards of customer service and hospitality are continuously delivered in an efficient, safe manner in line with customer requirements. The contract is 35 hours per week. Shift patterns will vary but will include some weekend and Bank Holiday working.

Jodrell Bank is located some 20 miles from Manchester with very limited public transport links therefore own transport will be necessary.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Blended working arrangements may be considered

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Ryan Forde

Email: Ryan.forde@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.