Customer Support Representative (Turkish Language)
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Requirements:
- Can-do attitude;
- Excellent knowledge of Turkish language;
- Good knowledge of the English language would be a plus;
- Customer care experience (would be a plus);
- The right attitude, accurate, hard-working, attentive to details, and self-organized person;
- Flexibility on working hours and days (work by shifts).
We offer:
- To be a great unit of an international team, treat each other with respect and move towards the same goal;
- Experience in working in a fun, ambitious and rewarding environment;
- Freedom and responsibility: you do not need to be told what to do;
- Equal opportunities in every aspect;
- Flat organizational structure, almost zero bureaucracy;
- Only the top performers with competitive compensation;
- Work-life balance — means unlimited vacation days and sick days;
- Constant career development and learning;
- Enjoy the corporate atmosphere with awesome parties, team building and sports training.
Responsibilities:
- Deliver high-quality services to our customers;
- Answer via live chats and emails;
- Help customers with complaints and questions;
- Make calls to customers in difficult cases;
- Give customers information about our website;
- Other project support work.
(Full training will be provided)
GENEL NİTELİKLER
Customer Support Representative (Turkish Language)
Telefonda iletişim ve ikna kabiliyeti gelişmiş,
Türkçe Diksiyonu düzgün, akıcı ve etkin konuşabilen ,
Müşteri ve hizmet odaklı çalışma yetkinliğine sahip,
İş saygısı ve disiplini olan,
Dikkatli, sonuç odaklı,
Grup çalışmasına yatkın,
Ms Office programlarına hakim,
7/24 Vardiyalı çalışmanın gerektirdiği esnek çalışma saatlerine uyum sağlayabilecek
İngilizce bilmek gereksinimler için ekstre olacaktır ama bu sizin için artıdır.
İş Tanımı :London lokasyonumuz da, ‘’ Müşteri Temsilcisi’' olarak görevlendirilmek üzere takım arkadaşları arıyoruz.
Personel eğitimi verilerek daha iyi çalışmanıza yardımcı olacağız.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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