Virtual Supports Assistant
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
We are looking for a motivated person who likes to gain new experiences and work in a dynamic work atmosphere. As a Remote Supports Assistant, you will become part of a young, aspiring company.
You can expect an attractive salary of 1800 euros per month and additional commission possibilities. We also sponsor trips and events.
Your tasks:
- Support our customers and service providers with inquiries and problems related to our Payment Provider services
- Provide feedback to management on customer issues and trends.
- Provide technical support and customer service for our accounting software application.
- Assist customers with setup, configuration, and troubleshooting.
- Troubleshoot customer software and hardware issues.
We look forward to your application! No bachelor’s degree is necessary, everyone is welcome as long as they are motivated to learn. The work is done exclusively remotely.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Virtual Supports Assistant • Tevalu Ltd
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