Retail Security Officers

Job Title: Security Officers

Location: Rushmere Shopping Centre, Craigavon

Rate of Pay: £ 10.94 per hour

Hours of work: Full-time, Monday – Sunday, on a rota basis

Days & times of work: 5 x 8 hour shifts - (Monday-Friday & Sunday 0715-1930 and Saturday 1200-1900

The Centre currently has a vacancy on one of its customer service teams. We deliver what is recognised to be excellent customer service and we wish to continue to do so with “your help and support” Whilst experience in a similar role is desirable, what is more important is a positive attitude, a customer focussed approach and a can do spirit.

The main purpose of the role include:

• Presenting at all times, a smart, alert, visible and commanding security presence at the centre at all times.
• Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
• Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to you at the commencement or during a duty shift
• Security of the entire site including CCTV monitoring and patrols.
• External patrols to include the surrounding car parks.
• Greeting, assisting and directing members of the public, contractors and staff visiting the site.
• Issuing and monitoring of site passes.
• Ensuring the safety and security of our clients’ buildings and assets by carrying out all duties in full adherence with the site assignment instructions.
• Ensure full compliance with site policies and procedures.
• Adhering to site regulations, to include fire, health and safety and evacuations.

Essential Criteria

• A current valid SIA Licence
• Ability to deliver excellent customer service, with a positive, professional attitude
• Must be able to display a flexible approach to work with the drive to learn multiple disciplines

Desirable Criteria

• A valid current SIA CCTV Licence
• Experience in the security industry within a similar role
• First aid certificate
• Customer Service Training

Sword Security (NI) Ltd is an Equal Opportunities employer.

Job Types: Full-time, Permanent

Salary: £10.94 per hour

Licence/Certification:

• SIA Licence (required)

Work Location: In person

Reference ID: SWSORSC/0623/CD