Junior Network Engineer

Introduction

Straight Up Technologies (SUT) is seeking to hire a Junior Event Network Engineer to report to our Crawley, UK office. SUT provides event technology services around the globe for FT500 clients such as Google, Salesforce, R&A, and Cisco. If you are looking to work as a network engineer that travels to a variety of unique and interesting locations, then we have an opportunity for you here at SUT.

Since 2004, Straight Up Technologies has been providing innovative technology solutions for global leaders in the corporate, sports, and entertainment event industry. With offices in Los Angeles, San Francisco, and London, our company is a global service provider operating in six continents.

We design secure and scalable network and media collaboration solutions for leading-edge Fortune 500 and entertainment companies to support:

• Digital & Live Engagements
• Film & Television Productions
• Specialized Technical and Virtual Environments

More about SUT can be found at www.stuptech.com.

Duties and Responsibilities

The primary responsibilities and duties of a prospective applicant are to maintain, troubleshoot, and monitor the company’s onsite and offsite networks. This includes network hardware, software, and communication links, as well as providing support to end users. These tasks generally consist of ITIL-v4 defined tasks and include, but are not limited to, the following list:

• Provide first-level technical support, including diagnosing and resolving user problems pertaining to the company’s network
• Maintain, troubleshoot, and monitor the company’s network infrastructure, such as firewalls, switches, hubs, and other network hardware
• Configure, install, and maintain network hardware and software according to the company’s standards
• Assist with the setup, testing and troubleshooting of network-related hardware and software
• Install and configure wireless access points and configure related settings according to company standards
• Monitor and analyze network performance, identify bottlenecks, and recommend improvements
• Assist with the development and implementation of network security policies and procedures.
• Assist with the development and implementation of backup and recovery plans
• Assist with the development and implementation of IT policies and procedures
• Provide training and technical guidance to end users
• Ensure compliance with applicable laws and regulations
• Generate reports and provide updates on network performance and utilization
• Monitor and maintain system documentation
• Remain informed of current industry trends and developments
• Perform other duties as assigned

Minimum Qualifications

General Skills

No degree necessary. 0-2 years of progressively responsible professional experience in Network Administration with responsibilities; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Demonstrated ability to self-manage through the use of reasoning and logic to accurately determine the root cause of problems and the resolution of the problems in an effective, innovative, and timely manner.

Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials (e.g., technical documentation, process and procedures).

The physical ability to lift 10 kg and maintain an active role walking an exhibition floor for extended periods of time over the course of a live event’s lifecycle.

A valid passport and the physical ability to travel to remote locations, domestic and foreign, for extended periods of time, 1 - 4 weeks in duration, 50-60% of the work year.

Networking

Considerable working knowledge of principles, practices, and techniques in the area of network administration as demonstrated by the attainment of relevant technical certifications (e.g., Cisco CCNA, CompTIA Network+).

Demonstrated ability to document, plan, and implement a simple networking stack consisting of core, aggregation, and access layers as demonstrated by previous work experience, technical portfolio, or technical interview.

Demonstrated ability to troubleshoot network related issues and an understanding of basic helpdesk or tier 1 support principles as demonstrated by previous work experience, technical portfolio, or technical interview.

Demonstrated ability to professionally install structured cabling, terminate copper ethernet hardlines with RJ45 connectors, and install punchdown patch panels.

Systems Administration

Demonstrated proficiency in the area of Linux Systems Administration and Linux CLI as demonstrated by the attainment of relevant technical certifications, previous work experience, technical portfolio, or technical interview.

Demonstrated proficiency in the area of Virtualization as demonstrated by the attainment of relevant technical certifications, previous work experience, technical portfolio, or technical interview.

A general understanding of Reporting and Incident Management as demonstrated by previous work experience, technical portfolio, or technical interview.

Desired Qualifications

Events and Live Sporting Market

A general understanding of the Events industry, the lifecycle of events from planning to production, and the support required for the duration of the project.

Networking

Demonstrated proficiency in the area of Firewalls and Routing deployment as demonstrated by technical interview.

Considerable working knowledge of principles, practices, and techniques in the area of Wireless network deployment as demonstrated by the attainment of relevant technical certifications (preferred: Cisco CCNA Wireless), previous work experience, technical portfolio, or technical interview.

Systems Administration

Demonstrated proficiency in the area of Active Directory management as demonstrated by the attainment of relevant technical certifications, previous work experience, technical portfolio, or technical interview.

Demonstrated proficiency in the area of containerized environments, specifically Docker, as demonstrated by the attainment of relevant technical certifications, previous work experience, technical portfolio, or technical interview.

Considerable working knowledge of principles, practices, and techniques in the area of Information Security and Cybersecurity as demonstrated by the attainment of relevant technical certifications, previous work experience, technical portfolio, or technical interview.

Programming

Demonstrated experience working with any programming language - Python preferable.

Salary/Benefits

Salary range of £22,000-25,000 a year

Enrollment in Pension scheme with Company contributing an additional 3% of wages to the UK Pension Fund

Paid Time off including vacation time accrued to total 224 hours/28 business days per year

Paid sick leave and other paid leave, in accordance with UK government policies on Statutory Sick Pay or SSP

Flexible schedule with opportunities to work from home, abroad

Job Types: Full-time, Apprenticeship

Pay: £22,000.00-£30,000.00 per year

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Discounted or free food
• Flexitime
• Free or subsidised travel
• Free parking
• Sick pay
• Work from home

Schedule:

• Flexitime
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Crawley, RH10 9PG: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Cisco: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 50% (required)

Expected start date: 01/03/2023