Receptionist
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Position Overview & Specifications
As part of a new and exciting time at The Wallace, we are looking to recruit a Receptionist/Administrator to act as the face of the venue and be the first and last point of contact for all our guests.
The Wallace Collection is located in the heart of Manchester Square, serving breakfast, lunch and afternoon tea daily within a stunning courtyard setting.
The successful candidate will be expected to provide the customer with an exemplary and motivating experience and take pride in their work.
Main Responsibilities- Administration experience is essential within this position, you will welcome and assist guests when they arrive for their dining experience at The Wallace in a friendly and professional way · To answer the phone with a polite and professional manner, taking bookings and answering queries in a timely manner · This is also a very hands-on role and you will also assist the team in peak periods of the day, support with clearing and turning tables around may be required
- Administration experience is essential within this position, you will welcome and assist guests when they arrive for their dining experience at The Wallace in a friendly and professional way · To answer the phone with a polite and professional manner, taking bookings and answering queries in a timely manner · This is also a very hands on role and you will also assist the team in peak periods of the day, support with clearing and turning tables around may be required
Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Royal Academy of Arts, The Signet Library, RAF Museum Hendon, The Scottish National Gallery, private parties and dining, weddings and prestigious events including The Queen’s annual Royal Garden Party for which we are honoured to have received a Royal Warrant of Appointment to Her Majesty The Queen as Supplier of Catering Services.
Our mantra is “building a business to be proud of” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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