Receptionist

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.

Receptionist

Murano St Student Village, Glasgow

£18,741 - £19,727 per year

35 hours per week

Both permanent and temporary positions available

We have an opportunity for a Receptionist to join our Operations team, based in Glasgow. The ideal candidate will have experience of working in a fast-paced environment and completing admin based duties. You must be able to multitask, be computer literate and have experience of MS Office programs.

The role of Receptionist will include:

• Welcoming and greeting new arrivals and visitors on site and giving directions and advice when needed
• Providing a front-of-house service taking requests from residents and contractors in person/on the phone
• Handling queries and complaints via phone, email and at the front desk
• Auditing of open job lists and chasing attendance dates/updates
• Communicating with head office department regarding emergency and non-emergency jobs
• Preparing and organising events for residents on a regular basis
• Administrative tasks including filing, printing, scanning and updating spread sheets and different systems

Skills and experiences:

• Recent experience of undertaking a similar role
• Working knowledge of effective communication at all levels
• Experience of supporting the delivery of high quality accommodation or customer service
• Good communication skills and understanding of written and spoken English
• Working knowledge of Microsoft Office including Word, Excel and Outlook

Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• £18,741 per annum (rising to £19,727 per annum after 12 months, subject to satisfactory performance) (pro rata)

To view the full job profile click here

Closing Date: 23 March 2023

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.