Warehouse Operations Manager

Warehouse Operations Manager

Location: Waltham Cross, Herts

Shift: 5 over 7 shift pattern (including weekends), 45 hours per week.

Are you looking to join a growing family business?

Are you looking to develop your career in Warehousing?

Do you want to work within a friendly, positive, forward-thinking company?

If the answer is YES to all of the above, then look no further!

Reynolds Catering Supplies is one of the leading fresh fruit & vegetable suppliers to the foodservice industry and the only remaining national family-run greengrocer in the UK. Established in 1945, Reynolds Catering Supplies provides more than 3,000 different types of fresh produce and chilled foods, from around the world to businesses across the UK.

Reporting into the Warehouse Manager, the role is responsible for leading and managing the performance of the Warehouse functions and respective teams. Ownership on delivering the agreed budgetary and service levels within the relevant functions, as well as the management of staff and Team Managers. Ensuring strategies, policies, processes, and procedures are implemented and adhered to.

Accountabilities:

• Manage & report on operational productivity & performance against agreed KPIs.
• Direct, monitor and lead Section Heads, setting objectives and operational KPI's.
• To ensure the Warehouse functions has sufficient resources to meet day to day operational needs.
• Co-ordinating short and long-term operational workload plans, creating appropriate contingencies.
• To ensure the effective day-to-day running of the warehouse and meet operation standards, customer requirements, safety, and environmental standards.
• Analyse performance, processes, working practices and use of resources for all areas of the operation.
• Ensure compliance of all aspects of the warehouse operations.
• Co-ordinate the promotion of safe working behaviours in the workplace by ensuring clear communication and consistent messages across the warehouse management team.
• Lead Section Heads to implement continuous improvement processes across their respective functions, promote new ideas in a constructive way.
• Ensure daily operational updates are communicated across the warehouse.
• Be proactive in identifying any training/development gaps within the respective management teams.
• Create a culture of engagement with colleagues.
• Proactive management of probationary reviews, retention, recruitment, absence management, training etc.
• Completion of reports as and when required.
• Undertake any other additional tasks as directed to by the Warehouse Manager.

Measured KPI’s:

• Team/Engagement indicators - Recruitment, Retention levels, Absence rate, Overtime management, RTW compliance, Probations, New starter training & onboarding, Agency controls.
• Productivity indicators - cost per case, cases per attended hour, picking rates etc.
• Qualitative indicators - Safety performance, internal/external audit results etc.
• Headline service level indicators.
• Customer satisfaction indicators - complaints/shortages.

To be successful in your application for the role, you will need to be able to demonstrate the following skills & experience.

• Significant experience of coaching, developing and leading others.
• PC skills – Microsoft office.
• A good understanding & management of Warehouse processes and operations.
• Proven background in prioritising work efficiently, setting and achieving measurable targets and working within set budgets.
• The ability to effectively allocate, manage & maximise resource.
• Ability to delegate, remain in control and follow up issues as necessary.

Benefits:

• Annual pay reviews
• 33 days inclusive of Bank Holidays.
• Retail Discount membership.
• Health Care Cash Plan membership.
• Stakeholder Pension
• Death in Service Benefit
• Further company tailored benefits achieved through service and commitment.
• Free onsite parking

This is a brief outline of the Warehouse Operations Manager role. For more information or to apply, please click on the link. We look forward to hearing from you!

Reynolds Catering is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Job Types: Full-time, Permanent

Salary: £43,000.00-£50,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Company pension
• Employee discount
• Free parking
• On-site parking
• Private medical insurance
• Store discount
• Wellness programme

Work Location: In person