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🇬🇧 United Kingdom Corridor 🛡️ Verified Employer Direct Placement

IT Support Assistant

🏢 Ragdale Hall Spa 📍 Melton Mowbray, England 💼 Company - Private
Currency:
£22,000 - £22,500
£1,833 - £1,875 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Melton Mowbray, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

This is an exciting opportunity to join our small IT team who manage the technology behind the scenes, ranging from 100+ computers, all the users, critical servers and much more.
Ragdale Hall Spa is a family business, with family values. To our guests we are a highly regarded spa resort, but it is brought to life by an incredible team of people delivering amazing guest experiences in a fantastic environment brimming with innovative facilities.
We are looking for an enthusiastic, forward-thinking individual to join the team. Reporting to the IT Manager, the successful applicant will help assist in the day-to-day duties of the IT department, offering IT support to colleagues across all departments, and assisting in ongoing projects and routine tasks.
Good all-round IT skills are required to perform this role, as there are a lot of varying systems in place across the site. Ability to work on your own and in a team, using your own initiative to solve problems is advantageous.
Key activities include
  • Providing IT support to colleagues.
  • Liaising with 3rd party companies for support and ongoing projects.
  • Maintaining and monitoring systems.
  • Auditing and asset management.
  • Installation and configuration of new equipment and software.
  • Researching and recommending beneficial changes.
  • Planning and documentation
  • Ensuring a high level of IT security is maintained across the company
Required Characteristics
  • Educated to GCSE level or equivalent in English and Maths.
  • Relevant work experience or qualification(s) in IT.
  • Highly motivated and able to work on own initiative and in a team.
  • Excellent problem-solving skills.
  • Experience with Windows based operating systems.
  • Experience with physical hardware (networking and computers).
  • Experience with Office 365 applications (Word, Excel, Outlook).
  • Genuine interest in the field of IT and willingness to learn.
  • Maintain a high level of IT Security.
  • Programming skills (desirable)
  • Experience with Active Directory and GPO's (desirable)
  • Experience in building computers (desirable)
  • Experience in Linux, Android and Apple systems (desirable)
Hours of work
39 hours per week working Monday - Friday with occasional weekend work. Hours are worked between 8.30am – 5.30pm.
Salary
£22,000 - £22,500 per annum plus gratuities.
Perks
  • Up to £1200 per year in tips (full-time equivalent)
  • Free meals on duty
  • Free parking on site with discounted electric car charging
  • Free transport from Melton Mowbray and Asfordby
  • Use of gymnasium, exercise classes and areas of the Spa
  • Discounts in all retail outlets at Ragdale
  • Discounts on beauty treatments, meals in our Dining Room and other food and drinks
  • Discounts for you, your family and friends to visit (T&C apply)
  • There is lots more - for more information, please see our website

Vacancy ID :
006902

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
Ragdale Hall Spa

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Location: Melton Mowbray, England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
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