Administrator

Overall Purpose:

To schedule service and installation jobs, report, invoice and provide full administration support to the Renewables Division

Key Responsibilities:

Log jobs onto in house job management system

Call planning, scheduler management and visit confirmation ensuring that SLAs are met

Liaising with clients, suppliers and engineers

Stock ordering and stock movement

Requesting quotes

Preparation of job risk assessments and job method statements

Processing job reports

Preparing invoices

Issuing of handover documentation

Assisting with any other duties as required

Job Requirements

Experience and skills required:

Good academic background

Experience of call scheduling / planning preferred

3 years experience of working in office environment preferred

Excellent written and verbal communication skills

Excellent organisation skills with an eye for detail

Strong email management and follow-up skills

Excellent knowledge of Microsoft Outlook, Word and Excel

Computer proficiency

Strong knowledge of use of databases

Data entry skills and accuracy

Strong PROCESS approach and ability to adhere to clear methods and processes already established whilst also being able to seek improvements where necessary

Ability to be passionate and driven in data management and accuracy

Ability to be able to multi-task, be organised and thorough

Effective approach to diligent follow-up and tracking processes

Articulate in communication skills – succinct and professional

Be confident, flexible and versatile;

Understanding of the importance of good administrative management and data accuracy - ESSENTIAL

Ability to work well in fast-paced environment under pressure

Flexible to work additional hours when needed

Able to adapt work tasks as priorities change

Other Details:

Full time, permanent vacancy

Office based in Rainham, Essex

Monday to Friday – 40 hours per week 8am to 5pm

Holiday – 28 days per annum including bank holidays

Full UK driving licence and vehicle essential

Job Types: Full-time, Permanent

Salary: £23,000.00-£26,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Rainham: reliably commute or plan to relocate before starting work (required)

Experience:

• administration: 3 years (preferred)

Work Location: In person

Reference ID: QG/CS