Telco 5G Core Support Consultant

Telco 5G Core Consultant support will deliver Oracle Telco 5G core-based customer solutions for the consulting services organization.
Primary responsibility for the technical delivery and support of a customer solution. The Consultant will work with the delivery team and other vendors to successfully scope and deliver customer solutions.

Key activities:

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What you'll do

• Provide Professional services for Oracle Communications Cloud Native (CN) based 5G core NFs (PCF, NRF, SCP, IWF, UDR, NSSF, SEPP, SLF, BSF, etc.)
• Services provided include network integration, system provisioning, capacity analysis, special feature implementation, Test Plan creation, and execution. CI/CD knowledge is a plus.
• Service support delivery activities include on-site and remote support of new systems, technical discussions, explanations of proposed solutions with customers, development of methods of procedure, and other documentation as required by the customer.
• Maintain use cases, call flows, policy rules, routing rules, and database query logic/scripts based on customer’s Business and Service Use Cases.
• Assist with resolving network faults, including performance metrics and call processing-related issues.
• Assist customers in preparation of maintenance windows execution: knowledge transfer regarding the activities to be executed, prepare customer documentation, identify risks and potential impacts and prepare contingency plans.
• Attend emergency calls 24/7 to support and evaluate operational problems and issues, analyze, and perform workaround or solution on short-term proposals.

What you'll bring

• This Job application is requiring candidate to be based in London (UK) close to customer location
• Excellent interpersonal, organizational, communication, and presentation skills.
• Ability to interpret and develop a detailed network/system drawing and excellent problem-solving/analytical skills.
• Knowledge & experience of data communications concepts of network architecture, TCP/IP Protocol suite, SNMP, NTP, and troubleshooting.
• Knowledge & experience with VPN, IPSec, SCTP, TLS, IPv4, and IPv6, and Routing Protocols/technologies. Ansible Tower, Playbook, and REST API knowledge are a plus.
• Knowledge of platforms framework and Operating Systems: Linux/Unix, Windows, Cloud Native (CN), Kubernetes (K8s), Grafana, Kibana, Jaeger, Jenkins, Selenium, Open stack, and Kubernetes certification preferred.
• Knowledge/experience 4G & 5G Technologies: Diameter (RFC 3588) protocol/applications/interfaces/http2, LTE/EPC/IMS architectures (PCRF, PCEF, MME, BBERF, CSCF, DRA, OCS, OFCS).
• Must be a self-starter and able to work independently with Field service experience in customer-facing roles.
• Ability to effectively deal with multiple activities, changing priorities, organizational skills, and ability to perform under pressure in critical situations.
• Willingness to travel for domestic and international travel and willing to work in shifts.
• Strong oral and written communications skills and must be able to clearly and effectively communicate work status, risks, and issues.
• Willing to attend and support Maintenance Window (on-site or remotely).
• Willing to attend duty shifts of 24 X 7 on-call support on a rotational basis.
• English Language is mandatory (middle level to have a fluent conversation)
  

Education

• BS required, MS preferred in Computer Science, Electrical Engineering, or equivalent experience.
• 3+ years’ experience supporting large-scale service provider network infrastructures.
• Minimum of 2 years experience in the telecommunications industry with specialization in 4G Core (5G is a plus), LTE/EPC, diameter/http2, and good exposure to network functions (plus) such as NRF, PCF, SCP, AMF, UDR, SEPP, NSSF, NEF, SEPP, and BSF.
• Optional CCNA or CCNP or equivalent IP networking certification preferred.

What you'll do

• Provide Professional services for Oracle Communications Cloud Native (CN) based 5G core NFs (PCF, NRF, SCP, IWF, UDR, NSSF, SEPP, SLF, BSF, etc.)
• Services provided include network integration, system provisioning, capacity analysis, special feature implementation, Test Plan creation, and execution. CI/CD knowledge is a plus.
• Service support delivery activities include on-site and remote support of new systems, technical discussions, explanations of proposed solutions with customers, development of methods of procedure, and other documentation as required by the customer.
• Maintain use cases, call flows, policy rules, routing rules, and database query logic/scripts based on customer’s Business and Service Use Cases.
• Assist with resolving network faults, including performance metrics and call processing-related issues.
• Assist customers in preparation of maintenance windows execution: knowledge transfer regarding the activities to be executed, prepare customer documentation, identify risks and potential impacts and prepare contingency plans.
• Attend emergency calls 24/7 to support and evaluate operational problems and issues, analyze, and perform workaround or solution on short-term proposals.

What you'll bring

• This Job application is requiring candidate to be based in London (UK) close to customer location
• Excellent interpersonal, organizational, communication, and presentation skills.
• Ability to interpret and develop a detailed network/system drawing and excellent problem-solving/analytical skills.
• Knowledge & experience of data communications concepts of network architecture, TCP/IP Protocol suite, SNMP, NTP, and troubleshooting.
• Knowledge & experience with VPN, IPSec, SCTP, TLS, IPv4, and IPv6, and Routing Protocols/technologies. Ansible Tower, Playbook, and REST API knowledge are a plus.
• Knowledge of platforms framework and Operating Systems: Linux/Unix, Windows, Cloud Native (CN), Kubernetes (K8s), Grafana, Kibana, Jaeger, Jenkins, Selenium, Open stack, and Kubernetes certification preferred.
• Knowledge/experience 4G & 5G Technologies: Diameter (RFC 3588) protocol/applications/interfaces/http2, LTE/EPC/IMS architectures (PCRF, PCEF, MME, BBERF, CSCF, DRA, OCS, OFCS).
• Must be a self-starter and able to work independently with Field service experience in customer-facing roles.
• Ability to effectively deal with multiple activities, changing priorities, organizational skills, and ability to perform under pressure in critical situations.
• Willingness to travel for domestic and international travel and willing to work in shifts.
• Strong oral and written communications skills and must be able to clearly and effectively communicate work status, risks, and issues.
• Willing to attend and support Maintenance Window (on-site or remotely).
• Willing to attend duty shifts of 24 X 7 on-call support on a rotational basis.
• English Language is mandatory (middle level to have a fluent conversation)
  

Education

• BS required, MS preferred in Computer Science, Electrical Engineering, or equivalent experience.
• 3+ years’ experience supporting large-scale service provider network infrastructures.
• Minimum of 2 years experience in the telecommunications industry with specialization in 4G Core (5G is a plus), LTE/EPC, diameter/http2, and good exposure to network functions (plus) such as NRF, PCF, SCP, AMF, UDR, SEPP, NSSF, NEF, SEPP, and BSF.
• Optional CCNA or CCNP or equivalent IP networking certification preferred.