Operations Analyst

Ofgem exists to ensure a safe and sustainable energy supply to the households and businesses of Great Britain. As the industry regulator, we promote the highest standards of customer care and work with industry partners to ensure that our energy system and supporting infrastructure is safe, resilient and sustainable.

We have opportunities for Operations Analysts within our Operational Delivery Profession where you will be responsible for a wide range of duties. The opportunities available are a great starting point for those who are looking for their first step into a career within the Energy sector, Ofgem and of course other areas within the Civil Service. You’ll be working alongside an experienced and supportive line manager and full training will be provided. The Operations Delivery profession pride themselves on being a friendly and collaborative profession who will be there to help and support you through your Ofgem journey.

To be successful in this role you will have good data and analytical skills with exceptional attention to detail. Having good organisational skills will enable you to prioritise your workload effectively and you’ll also need to show that you can successfully establish positive working relationships with different colleagues across Ofgem and our external partners.

Ofgem is proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of open and fair competition, merit and business need.

Ofgem administers a wide portfolio of environmental schemes, such as the Renewables Obligation; Non-Domestic RHI (NI and GB); Domestic RHI (GB); and Feed-In-Tariffs (FITs). As part of the administration of these schemes, we are tasked with the assessment of a large volume of applications to verify eligibility, assessment of high volume and value data submissions, working on amendments, carrying out calculations/review of quantitative data sets, maintaining internal databases; and authorising payments/certificates to participants.

The Operational Delivery profession manages the day-to-day operations of scheme delivery. It works in collaboration with all portfolios to deliver excellence. Operations Analysts will work to help deliver the team and portfolio objectives and they will work in one of the above areas or a combination of them.

Person specification

The essential criteria for this role is:

• The ability to work in a self-directed manner to a high quality, processing detailed information and evidence to make well supported decisions.
• Excellent organisational and prioritisation skills.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Working Together
• Managing a Quality Service
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack attached for full details.

To be considered for this role, please submit an application via Civil Service Jobs following this link:

To be considered for this opportunity, please submit an application via Civil Service Jobs following this link: https://bit.ly/3LAdVKb

Job Types: Full-time, Permanent

Salary: £25,750.00-£32,320.00 per year

Schedule:

• Monday to Friday

Work Location: Hybrid remote in London, E14 4PU

Reference ID: 286179