IT Project Manager

We’re New Look and we’ve been at the forefront of British high-street fashion since 1969. Over the last 50 years, we’ve grown to be a global, multichannel brand offering on-trend, value-driven fashion for women, men, girls and boys.

Our passion is feel-good fashion at feel-good prices – and we truly believe that all starts with us. Our values inspire us every day: we play to win, we’re customer-obsessed and we work as one to give each and every one of our customers That New Look Feeling.

It's a busy and exciting time for the brand and we’re on the hunt for a Project Manager to join our growing Delivery Team.

The Role:

Ensuring all project activity is managed in line with New Look standards and policies
Adhering to the project management framework, tools, processes and reporting principles set out by the PMO
Monitoring and managing costs, timelines and quality and taking action where these deviate from agreed tolerances
Providing regular and accurate status reports to stakeholders including PMO
Ensuring risks, issues and assumptions are actively identified, documented, and managed and to take appropriate resolving action where needed
Ensuring key decisions are captured and actioned
Managing project dependencies as well as impacts across multiple business units, solving problems as encountered and escalating when appropriate

Project Delivery:

Leading planning and accurately estimating costs, timescales and resource requirements for successful delivery
Identifying and managing to the critical path
Interactively managing the project through use of stand ups and team boards when appropriate
Working with the business to ensure the business case is created, training is considered, acceptance criteria are defined and signed off, and that anticipated benefits are tracked
Task managing the project team, ensuring business requirements are complete and reviewing the resulting functional and technical specifications to be certain that projects will meet the business and technical requirements
Managing the relationship with a small number of external suppliers on any one project and ensuring components are delivered in line with requirements
Ensuring any blockers are removed
Ensuring all required testing is performed in order to validate that requirements have been met by the delivered solution
Managing the implementation and working with the business lead to ensure all required business change activities are completed
Engaging with the IT Service Delivery team to prepare for project handover
Facilitating the resolution of any serious defects during the post go-live warranty period
Ensuring 3rd party suppliers resolve issues within agreed warranty SLA
Ensuring projects are formally closed and that lessons learned are captured and shared

Project Team Management

Building and managing one or more small, focused project delivery teams whose members may span multiple sites
Matrix managing project resources where required
Ensuring the teams are communicated with and informed at all times
Providing leadership to the project team ensuring that team members are supported, motivated and contributing effectively
Takes action when there are opportunities to improve Project Management ways of working
Representing the project team, ensuring effective relationships are built and maintained with the business and managing expectations of all stakeholders

About you:

A degree in IT or related business topic desirable
A good working understanding of Microsoft applications – Outlook, Excel, Word, PowerPoint, MS Project and Visio
Experience in IT and knowledge of the business unit they are supporting
Experience of managing matrix teams (preferred)
A good understanding of all stages in a project lifecycle and delivery approaches e.g. waterfall, agile, etc.
Strong financial management skills and experience
Holds a project management certification e.g. PRINCE2, PMP, APM, Scrum Master

Why New Look?

The amazing people, the love for fashion- there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be at your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few:

40% staff discount
Monthly 25% off privilege vouchers for family and friends to enjoy
Quarterly sample sales
Season ticket loans
Stakeholder Pension

Our colleagues balance their time between home and office – we believe this is the best way to maintain a flexible but collaborative and social way of working.

Apply now to find out more!