Hospitality Assistant

Who Are We

We are the Motorpoint Arena & National Ice Centre, Nottingham. The largest entertainment venue in the East Midlands and home to the Nottingham Panthers. Showcasing the biggest names in music, comedy, entertainment, and sport, we host over 150 events and welcome 800,000+ visitors through our doors every year.

We are currently looking for Hospitality Assistants to join our team to work across all Hospitality areas. Our hospitality team deliver extraordinary hospitality experiences in our Executive Suites, Spotlight Restaurant, Bar 1946 and our brand new Green Room Lounge.

Do you live in Nottingham or are a student coming home to Nottingham over the summer?

This could be the ideal job for you!

WHAT WE WILL OFFER YOU:

• Minimum hourly rate + 12.07% additional holiday rate
• Pick and choose your shifts to work around your other commitments and studies
• Training and development
• Uniform provided
• 25% off in selected F&B outlets onsite as well as other employee perks!

WHAT ARE THE KEY DUTIES?

• Waiting on guests
• Order taking including accurate communication of dietary requirements
• Understanding the food and drink menus and being able to advise the guests appropriately
• Serving food and beverages as well as preparing beverages
• Delivering outstanding customer service
• Preparing all hospitality areas ready for service
• Maintaining food hygiene and health & safety standards in all working areas

WHAT ARE WE LOOKING FOR?

• People focused, well presented and polite
• Excellent communication skills, both written and verbal
• Experience of waiting is essential
• Experience of working on a bar would be an advantage
• Previous experience of using a till and taking cash and card payments is preferred

If this sounds like you, please complete the details below to submit your application!

As part of your application, there are a series of questions regarding your availability if you were successful to work certain upcoming shifts. Answering No to a question will not affect the outcome of your application.