Crew Member (Receptionist/Bartender)

Crew Member (Reception) - MOXY Edinburgh Airport

This position is based on a full-time contract.

Gross Salary: £10.50 per hour

On top of this we pay a £4 commute allowance.

Confident communicator comfortable in a fast-paced service focused role.

Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home

Main Tasks & responsibilities

• Top quality customer service

• Working as part of a great team

• First point of contact for our guests

• Answering internal & external calls

• Good knowledge of the hotel facilities and services we offer

• Dealing with general guest requests

• Available to work when the team and customer needs you

• You are flexible with working nights shifts

• Supporting other Crew Members and follow direction from Crew Leaders

We’re looking for someone with Moxie, which is all these things:

• Have high energy and a fearless do-it-yourself attitude

• Good with people and enjoy chatting with guests

• Passionate about Food & Beverage

• Skilled multitasker who can balance hard work with great service and thinking ahead

• Know being relaxed isn't the same as being lazy

• Clear communicator fluent in English (and other languages a plus!)

Useful Experience:

• Experience within the service industry

• Knowledge of hotel systems such as Opera and/or Micros

• Knowledge of Food Safety & Licensing laws

• Personal experience of travel and travel industry

• 
  Health Cash Plan

• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide

• Discount on Food & Beverages at Marriott hotels worldwide

• Enhanced Maternity/Paternity/Adoption pay

• Pension scheme

• Twenty eight holidays (annually increasing to max thirty three holidays) pro-rata

*a personality assessment can be part of the recruitment process