Customer Service Assistant
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Position Overview & Specifications
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Contract: Permanent
Hours: Full-time
Hours of Work: 40 hours per week, working 5 out of 7 days on a rota basis
Salary: Starting from £10.50 (Ages under 19: £8.79) with the ability to earn more through experience and gaining qualifications such as Forklift, First Aid and RAMA (AMTRA)
Do you love retail / agriculture?
Enjoy talking to people?
If so, we’d love you to join our team at Buckingham and play a part of putting the farmer at the heart of everything we do!
What it takes to be a Customer Service Assistant at Mole Country Stores:
Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do and are knowledgeable about our products. We’ll teach you the rest!
What you will be doing:
The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.
What’s in it for you:
You can expect to work as part of a great team with opportunities for training and development, we’re offering a competitive salary and benefits package.
- Scottish Widows contributory Pension – company will match up to 5%
- Up to 25% staff discount in store
- Free parking on site
- 33 days holiday inclusive of bank holidays
- Excellent training and development opportunities
- Plenty of career progression opportunities
- Salary Finance
- Life Assurance
- Employee Assistance Programme with Retail Trust
Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Service Assistant • Mole Valley Farmers Limited
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