Apprentice - IT Technician
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
- Attend and engage with training, including exams and 1-2-1 meetings with your tutors/assessors
- Manage your time effectively to complete all coursework, assignments and exams required to achieve the apprenticeship
- Reflect on your own practice and experiences and take any feedback onboard
- Acting as the first point of contact answering queries and questions from our colleagues in the business.
- Supporting our Desktop Engineers team configuring computers for our colleagues to use, providing a level of in situ repair and problem resolution.
- Working with our Data Centre Team, Back Up & Restore Virtual Desktop Image Management and health of system monitoring and problem resolution
- Learning how to detect potential cyber threats from our security monitoring systems – thinking about how to better protect our colleagues.
- Helping plan and deliver projects to improve or add new capabilities to the working environment of our colleagues.
- Assist with pulling together of surveys and feedback from our users
- Assist with onboarding and induction activities
- Learn to maintain all systems and online platforms related to the training we deliver
- Service Operations Team
- Cyber Security Team
- Digital Transformation Team
- Motivation for Marshall and the area of business administration and training
- Motivation to complete an apprenticeship – learn on the job
- Ability to work in a team
- Good communication and interpersonal skills
- Ability to problem solve
- Integrity and ability to take responsibility
- Resilient and copes well with change
- Innovative and able to think of new ideas
- You will need to have GCSE’s grades A*-C/ 4-9 in Maths and English or equivalent
- In order to receive apprenticeship funding you must have the right to work in the UK and meet residency eligibility requirements
- You must successfully pass all required medical and security checks if you are offered a place on the apprenticeship programme
- Why do you want to start a career in this area (e.g. engineering, health & safety, aircraft maintenance) and what interests you about an apprenticeship? (250 words max)
- What interests you about Marshall and the work that we do? (250 words max)
Marshall Group is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Apprentice - IT Technician • Marshall Group
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