Commercial Manager

We are looking for a financial services professional to join us here at M&S as a Commercial Manager. This is an exciting opportunity to join the M&S Financial Services team as you will be at the forefront of managing and developing our digital credit proposition, a key enabler in our corporate strategic priorities.

Reporting to the Commercial Lead for Credit, you will act as the subject matter lead for Digital Credit. You will have end-to-end ownership including the development of the proposition, ensuring it's aligned to the wider strategy, as well as driving its growth and profitability, always ensuring it meets the needs and expectations of both customers and the business.

Key accountabilities and measures:

• Responsible for running the end-to-end product development process. This includes conducting market research, defining product requirements, conducting pricing analysis, creating go to market plans and handling the launch of new products.

• Analyse customer data and market trends to identify opportunities for growth and improvement and make recommendations to senior management based on your findings.

• Handles the budget process, working with Finance and the business unit to set the annual budget (including quarterly re-forecasting process)

Key skills & experience:

• Experience with the Digital Credit & Financial Services sector ideally within Retail FS & Digital credit

• 3rd Party relationship management and commercial discussions

• Experience of product acquisition, portfolio management, marketing and channel management/delivery

• Experience in proposition development

• Experience in understanding commercial drivers of FS & Credit products along with the regulatory environment & marketplace

Key benefits:

• Flexible working approach, with a balance of being in the office and working from home

• Competitive holiday

• 20% discount on M&S products

• A range of wellbeing support (including free counselling and a virtual GP for you and immediate family)

• 25% off gym memberships, access to online fitness classes and discounts for complementary health services, such as nutrition and lifestyle coaching

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M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.