Finance Assistant

About LOVESPACE

We provide flexible self-storage and removal services in the UK & Northern Ireland. We pack or collect items from our customers’ doorsteps, store them in one of our secure storage facilities and deliver them back to any UK address whenever needed – as soon as the next day.

The Opportunity

LOVESPACE is growing and looking to bring good people across departments to help us continue on this path. As a Finance Assistant, you will play a crucial role in maintaining accurate financial records and providing essential administrative support to ensure the smooth operation of our business.

The Role

• Starting: Immediately
• Monday - Friday - 9 am - 6 pm
• Hybrid working pattern – 3 days working from the office (one elective day and Tuesday & Thursday being fixed office days) at Borough station and a 10-minute walk from London Bridge station.
• Salary: £18,000-22,000 per year
• Hybrid working pattern – 3 days working from the office (one elective day and Tuesday & Thursday being fixed office days) at Borough station and a 10-minute walk from London Bridge station.
• You will be expected to work from our office, but we are only 5 minutes from Borough station or a 10-minute walk from London Bridge station, at least three days a week.

Responsibilities would include:

• Coding supplier submitted invoices and communicating across teams to ensure timely approval for weekly payments.
• Generating monthly customer invoices and receipts
• Compiling weekly and monthly finance reports to be reviewed by the Head of Finance.
• Responding to vendor invoice queries through the shared finance mailbox.
• Maintaining the shared finance mailbox and escalating tasks to the Head of Finance as needed.
• Responding to customer account inquiries and occasionally chasing for payments.
• Reconciling invoice customer payments on Xero and within customer accounts.
• Reconciling invoice payments on Xero.
• Assisting in the compilation of company VAT submissions.
• Responding to customers' debt queries.
• Periodically issuing refunds on customer accounts.
• Periodically testing new products designed by the company’s tech team.

What are we looking for?

The candidate’s own values will be aligned with the company’s:

• Always consider the customer: Treat our customers like family and expect the same from our partners, prioritising honesty, integrity, and delivering exceptional service.
• Take ownership: Take responsibility, be proactive, and continuously strive for personal and collective improvement.
• Constantly improve: Strive for excellence, seek feedback, and optimise processes for better customer and partner experiences.
• Support each other and our partners: Embrace teamwork, offer proactive support, celebrate successes, and contribute to problem-solving.

The candidate will demonstrate and have the following attributes:

• An understanding or interest in the logistics and/or tech industry.
• Capable of managing multiple priorities to meet a deadline.
• Positive, confident & diligent individual who shows initiative and is confident in dealing in communicating with stakeholders across the business.
• Highly organised, acute attention to detail, common sense judgement and a passion for precision.
• Fluent in English with excellent writing and communication skills.
• Ability to follow a process.
• Eligible to work in the UK.

What is in it for you?

You can be at the heart of one of the UK's fast-growing entrepreneurial businesses. You have exposure to a team of seasoned, serial entrepreneurs. You'll play a key role in LOVESPACE's growth, with the opportunity to see how your work directly contributes to our success and multiple options for growth and development.

Benefits:

• Hybrid working arrangements.
• Casual dress code
• Staff discounts on our services and access to Perks at Work programs.
• Summer, winter, alums, and social parties throughout the year.
• The office events include Tuesday breakfasts, "Cake Wednesdays", and Thursday's social gathering.

We look forward to receiving your application!

Job Types: Full-time, Permanent

Salary: £24,000.00-£27,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Work from home

Schedule:

• 8 hour shift

Work authorisation:

• United Kingdom (required)

Work Location: In person