Commercial Development Executive

Why LNER?

We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day.

Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join.

Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER.

Are you on board?

Role Overview

We have an opportunity to join our Commercial Development. Reporting into our Commercial Development Manager, this role will support the growing revenue in both business and leisure markets. You will be the feet on the ground for the sales teams, using commercial skills to grow revenue through new and existing opportunities.

You'll be collaborative and be able to develop effective working relationships as you'll work closely with the wider business to spot, hunt down and maximise opportunities.

We are looking for someone who has

• Demonstrates experience of working to in a fast-paced environment in/out of the industry for the pursuit of overall revenue growth Demonstrable experience of relationship management for the purpose of enhancing customer experience as well as nurturing growth and commercial success from an existing customer base.
• Experience of sales/business development activity that supports the acquisition of new clients and generation of incremental revenue.
• Experience of working autonomously and prioritising
• Evidence of an established ability to interpret and manipulate data and insight to inform activity plans and direction of travel
• A qualification in a commercial functional such as business, accounting or marketing is desirable but not a prerequisite
• Good regional knowledge, a basic network of contacts or ability to grow it
• Computer literate including proficiency across Microsoft Office applications
• Ability to input into and manage CRM desirable

What you'll get:

• Free travel on LNER + 75% off other companies' tickets (for you & dependents)
• Discounted international train tickets (after one year's service)
• 50% discount on LNER tickets for friends & family
• Generous pension scheme
• Annual cycle to work schemes
• Discount, savings and cashback scheme from top retailers
• Health & wellbeing schemes and discounts
• Host of training opportunities to help further your career
• Rewards & awards to recognise when you shine

What we believe:

To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.

We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave!

Diversity and inclusion
We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER.

Developing our people
We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey.

Health & wellbeing
To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.

What next?

As we say, we have fantastic opportunities for ambitious people from all sorts of different backgrounds, so now is the time to join the team at LNER – without delay!

Start your journey here