Head of Audit – Cultural Transformation

Thursday 01 June 2023 £124,600 - £155,750 Hybrid Working LBG is on a journey to Grow with Purpose! A key part of this will be to build a culture that will enable the transformation of Lloyds Banking Group (LBG). Within Group Audit, we play a key role supporting this through the insight and assurance we provide and this exciting, new opportunity will to set up, lead, deliver and embed the way we provide assurance around the Group's People and Cultural change agenda!

• Audit the cultural transformation of the Group (in collaboration with the wider team) and provide quarterly recommendations to the Board and Audit Committee
• Audit People Risk across the Group including; the employee lifecycle, skills, colleague experience, future of work and location strategy. To deliver this you'll maintain relationships with key stakeholders in the People & Property (P&P) division
• Bring the Group's cultural changes to life in GA&CI, leading on key people initiatives

• Leading on People and Culture Audits for LBG, working with a team to proactively feed into the culture and behaviours for the Group through monitoring and assessing risks to the business and escalating as the need arises
• Building strong relationships and provide timely insight and independent, outcome focussed assurance to influence the effectiveness of the overall control environment around P&P Risk and identify areas to add strategic value
• Reviewing and analysing findings from all Audits in order to identify and mitigate cultural risk behaviours and create a cycle for continuous improvement to reduce risk
• Leading the Culture Transformation workstream withing the GA&CI team. Providing thought leadership to build reusable knowledge, processes and methodologies that builds a ‘best in class’ approach to culture and behaviours
• Engaging with external stakeholders for benchmarking and insights in order to design innovative approaches to identify and understand behavioural risk, optimise research instruments and ensure appropriate internal engagement to transform the way GA&CI undertake cultural assessment
• Promoting and role modelling the Group’s values to drive cultural transformation and lead on key people initiatives that will support the growth, development and wellbeing of our function
• Acting as a career coach, performance and pastoral (line) manager to colleagues supporting talent and development in line Group values
• Deputise for the Audit Director at People and Places Group Committees

• Qualifications or equivalent experience in behavioural science and/or organisational psychology
• Ability to successfully influence and work collaboratively with senior internal and external stakeholders
• Strong quantitative and qualitative analytics skills and ability to synthesise and present information and recommendations from findings
• A leader who can articulate a clear direction and empower a team to deliver within a high performance culture. As a strong, visible role model, you will champion and advance the people plan and culture of the team and create an inclusive environment of psychological safety
• Strong self-awareness with the desire to go above and beyond; strong drive and determination to achieve
• Proven experience of delivering through people by collaborating and leveraging relationships; building capability across direct and in-direct teams to uplift business performance
• Bold and courageous in leading a test-and-learn culture, and providing credible constructive challenge to status quo
• Experience in Audit or Risk and control, is useful but not essential