Account Opening Consultant

Flexibility in when hours are worked Supports new and existing customers with their financial & service needs via a range of channels where appropriate, and delivers an excellent customer experience. Helps Britain and Northern Ireland prosper and ensures customers receive fair outcomes, are dealt with efficiently and referred to the correct person or channel where appropriate, including our vulnerable customers. Acts in line with the Group Values, Behaviours and Codes of Responsibility and supports LBG priorities

• Various share schemes (including free shares)
• A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary.
• Further discounts available on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme.
• Buying extra or selling holidays to suit from your 30 days leave (including bank holidays) - ideal for half terms or that mini break.
• Extending your private medical cover to family members.
• A Flex Card providing up to 15% discount with over 70 well known retailers.
• Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - we support sustainability

• You'll put your customers first - taking ownership of their queries, building rapport quickly and providing the highest level of customer experience.
• You'll learn to act with skill and diligence - treating customers sensitively and professionally - caring about helping them in the best way possible.
• You'll possess good attention to detail also grow the confidence to spot and call out areas we can improve our customers' journey and experiences
• And you'll be equally able to resolve queries over the phone or on a PC