Corporate Account Manager - Telecoms and IT ( Digital Transformation )

Corporate Account Manager - Telecoms and IT ( Digital Transformation )

Reports to: Internal Sales Manager

Salary: 25k-30k basic plus un-capped benefits (50k OTE)

Location: Leeds

About us:

Lily is The Home of Digital Transformation. We are a multi award-winning provider of communications and IT solutions for business. We provide a wide range of innovative solutions to small to medium enterprises in the UK, allowing them to future proof their business and achieve success, all whilst lowering costs, increasing revenue and efficiency.

At Lily, we take great pride in what we do, and we are always looking for people that represent our core values of Passion, Performance, and Integrity. Working at Lily has often been described as a white-knuckle rollercoaster ride – it’s so fast paced that when it stops, you feel out of breath, but you can’t wait to get back on. We’re proud of who we are - we’re going places – so the only question left to ask is, do you want to come with us?

About the Team:

The Client Services team is the heartbeat of Lily, they are responsible for looking after our existing clients and supporting them with digital transformation journey’s. Each client is extremely important to Lily and ensuring they are happy with the services they have is imperative to our success. Acting as a trusted advisor allows the team to utilise Lily’s comprehensive product ecosystem, successfully allowing the team to add value to their business by providing them with high quality products and service solutions

What the job is and your responsibilities:

As a Corporate Client Account Manager, you will be intrusted with a selection of Lily’s corporate customers, of which you will be responsible for:

• Achieving and succeeding sales targets
• Increasing revenue with existing accounts
• Building strong relationships with the accounts by understanding their business needs and supporting them accordingly – Visiting their premises where necessary
• Responding to customer queries and reporting to the relevant department when needed
• Understanding Lily’s product ecosystem and effectively increasing product penetration within the existing client base
• Negotiating new contracts and re-signing existing agreements
• Building, managing, and forecasting a solid opportunity pipeline
• Demonstrating Lilys core values and playing your part in achieving our company vison.

About You:

We are looking for someone who loves speaking to customers and enjoys giving a fantastic customer experience to build rapport and develop strong relationships.

Having excellent communication skills and a problem-solving mindset is essential to get the most out of cross selling opportunities. Time management and being pro-active is also important as you will need to manage your workload effectively with the number of accounts you are provided.

At Lily, there’s a great focus on getting things right first time, so having excellent attention to detail is highly regarded as well as adopting to the culture and execution of the Account Development plans.

Qualifications and Technical Skills:

Experience in selling Unified Communications and other related multi-product solutions (Connectivity, Cloud, IT Managed Services and Cyber Security).

Account Management experience is essential, as you have the knowledge and skill to nurture, negotiate and sell whilst keeping the client happy.

Benefits

• Uncapped commission
• Hybrid working when required
• Car allowance and fuel card
• Pension scheme
• 20 days holiday and 1 additional day for each year of service - plus the option to buy additional holiday days.
• Duvet day (Day of annual leave for your birthday)
• Maternity/paternity pay
• Onsite parking
• contribution to gym membership
• Volunteering days
• Annual pay review
• Fantastic company incentives - Previous incentives have included trips to; Cancun, Ibiza, Budapest, Barcelona and many more

Job Type: Full-time

Salary: £25,000.00-£30,000.00 per year

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: Hybrid remote in Leeds, LS11 8PR