Booking Agent

Job Title: Booking Agent - Dental and Beauty Niche

Location: United Kingdom (remote)

Job Type: Part-time, 0 hours contract

Salary: Basic plus commission

Overseas applicants welcome, but good English is a must.

We are seeking a highly motivated Booking Agent to join our team in the Dental and Beauty Niche. The ideal candidate will have excellent communication skills and a proven track record in sales/customer service, with experience in the healthcare industry preferred.

Responsibilities:

- Contact inbound leads through various channels (calls, texts, emails) to book consultations and/or treatments

- Manage a pipeline of leads and appointments, ensuring timely follow-ups and efficient communication

- Provide exceptional customer service, answering questions and addressing concerns

- Collaborate with the team to identify new business opportunities and improve booking processes

- Meet or exceed monthly booking targets and contribute to overall revenue growth

Requirements:

- 1-2 years of sales or customer service experience, preferably in the healthcare industry

- Excellent communication and interpersonal skills

- Ability to work independently and as part of a team

- Strong organizational and time management skills

- Proficient in using CRM software and Microsoft Office

- Familiarity with dental and beauty treatments is a plus

To be the perfect fit for this role you should be naturally outgoing, happy, and love talking to people. You should enjoy a fast-paced and busy workday thrive in a goal-based environment!

We are looking for seasoned professionals that enjoy working from proven scripts but that can also think on the fly.

You should enjoy continually working to make our processes and the results better over time.

You'll need to be self-organized and fulfill your daily call, text, and email targets. You must also have basic CRM experience.

Success in your role will be determined by the number of consultations/appointments booked.

We offer a basic salary and commission structure. If you are passionate about healthcare, have a proven track record in sales, and thrive in a fast-paced, dynamic environment, we want to hear from you!

To apply, please submit your resume and a cover letter explaining your qualifications and interest in the role.

Job Types: Part-time, Zero hours contract
Part-time hours: 0-40 per week

Salary: £11.00 per hour

Benefits:

• Flexitime

Schedule:

• Flexitime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Work Location: Remote