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Client Service Account Manager - Italian Speaker

🏢 JPMorgan Chase Bank, N.A. 📍 Bournemouth, England 💼 Company - Public
Currency:
£28,798 - £46,000
£2,400 - £3,833 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Bournemouth, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

A Client Service Account Manager maintains and enhances best in class Client Service to a designated portfolio of top tier Treasury Services Clients, promoting 100% Client satisfaction by interacting with the Client on service & operating issues and opportunities.

Job responsibilities:
  • Develop, maintain and broaden partnerships with Clients and Internally. Travel is required.
  • Understand Clients' business to predict their needs and provide appropriate solutions
  • Assist in developing and executing strategic Client plans
  • Promote use of self-service tools to reduce number of Client enquiries
  • Analyse payment and associated activities in order to identify efficiencies and cross sell opportunities
  • Identify opportunities for product development and enhancement
  • Identify and escalate potential risk associated with Client activities

Required qualifications, capabilities, and skills:

  • Italian linguist essential - excellent verbal and written communication skills
  • Demonstration of cultural sensitivity and awareness
  • Strong organisational skills; ability to manage multiple priorities whilst meeting deadlines
  • Ability to develop and mobilise internal networks and resources
  • Ability to effectively use and manage multiple systems
  • Client service and portfolio management experience

Preferred qualifications, capabilities, and skills:

  • Ability to work effectively under pressure whilst maintaining a professional manner
  • Knowledge and understanding of Treasury Services products, processes and risk policies nice to have
  • Dual-ability to work effectively as both a team player and alone

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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JPMorgan Chase Bank, N.A. official logo
Hiring Organization
JPMorgan Chase Bank, N.A.

Apply for this Position

Location: Bournemouth, England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Public
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