Cafe Associate

Café Associate

London

As a café associate, you will engage with our customers through conversation as you setup and prepare live food and drink experiences around the campus for them to enjoy. Your role will see you be part mixologist, barista, popup server, room host and so much more! You are as passionate about the service and experiences that you deliver as you are about awesome food and drink.

The Role:

• Welcome all guests and make them feel happy they came. Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas.
• Serve ready to eat foods such as pastries and bagels at breakfast and sandwiches and salads at lunch. Always serve guests with a caring and happy attitude.
• Support the Café Manager and Events Associate to ensure event food and drink experiences are set up and broken down seamlessly.
• Assist with the preparation, presentation, service delivery of the catering requirement of the site to the company’s standard and the client’s satisfaction.
• Have a flexible approach with the day-to-day business need and support team when needed

Key Responsibilities​

• Ensure the food and drink offer is the first choice for our members and event attendees
• Receive, process, prepare and deliver food and drink orders
• Keep the service and back of house areas in a clean and safe condition
• Stay on top of trends and discuss these with your manager
• Know the offer inside out, and be able to make informed recommendations to our clients
• Pre-empt the needs of our customers and create meaningful and memorable experiences
• Keep our team, visitors’ and clients safe with our safety-first mentality, using the safety tools available to you

Professional and personal competencies/qualifications​

• 2 years’ experience in a range of premium high-end food and drink destinations
• Previous hospitality and event experience
• Must be able to identify and resolve issues and challenges to meet and exceed the expectations of our client
• SCA Brewing or Sensory Professional qualifications desirable.

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

Job Types: Full-time, Permanent

Salary: £30,750.00 per year

Schedule:

• Day shift

Work Location: One location