Operations - Data Administrator - Harrow

Are you looking to develop a career in within one of the world’s largest Research Organisations?

An important aspect of our work is Public Consultations which are a regulatory process by which the government or local authorities/bodies seek public opinion on matters affecting them. The main goal is in improving the efficiency, transparency and public involvement in large-scale projects or laws and policies.

The role…
This role sits within our Data Capture Team who are responsible for collating every response received and coding the open ended verbatim. This work provides clients with insight into public opinions, which really does shape the world around us.. The team works closely with our research colleagues across the business and offers questionnaire scanning, open end comment coding, response handling for public consultations, product despatch, transcription and other ad-hoc requirements. We work on a diverse range of projects & topics so no one day will be the same. The projects are varied and challenging, and you will grow your knowledge in this area.

This role offers hybrid working with 3 days in our Harrow office and the rest from home.

What will I be doing?
This is a varied and interesting role including:-

• You role will be to work a variety of projects from set-up to passing final data, whilst ensuring all quality procedures are followed.
• Processing allocated projects to ensure scheduled dates are achieved and within budget
• Liaising with research teams and colleagues across Operations to ensure accuracy and reporting on projects
• Conducting quality checks to ensure data integrity and resolve issues that may arise
• Providing project guidance, support and coaching to other members of the team
• Trained to use software to code open ended questions
• Responsible for the booking-in process for consultation projects
• Involved in running ad-hoc and tracking projects and ensuring compliance procedures are followed

What do I need to bring with me?
To be successful in this role you will need to bring the following skills and experience:-

• Strong written and verbal communication skills
• Be curious and approach challenges in an innovative way.
• Have a client focus attitude with desire and drive to ensure we deliver in the smartest way possible.
• Be results driven and show initiative with the ability to succeed.
• Display good administration and organisational skills
• Demonstrate supervision skills; i.e. task delegation and time management
• Be able to build relationships across the business.
• Be confident enough to give and receive constructive feedback and to challenge perceived ways of working and thinking.
• Be great at working with others and have the ability to influence in a positive way
• You will be flexible and adaptable to changing needs of the department

About us...
We are one of the world’s largest research companies and currently the only one primarily managed by researchers. With offices in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts globally with local knowledge to deliver top-quality research.

Our culture is unique - we have the entrepreneurial spirit and quirkiness of a small boutique, but we also have the resources, scale and diversity of a large global agency. We have more bright, friendly, hard-working and enthusiastic people, from more backgrounds, with more interests, skills and experiences to learn from. Our values are based on our diverse cultural backgrounds, helping us to be responsive, client-focused and flexible.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We understand the importance of choice and offer a blended work environment, office and work from home. We also realise you may have commitments outside of work and will consider all flexible working applications - please highlight what you are looking for when you make your application.

If this is what you are looking for from your next role, we look forward to hearing from you!