System Engineer (Junior - Mid)

As System Engineer, you will work in a team distributed throughout Europe and will be exclusively responsible for supporting the enterprise office IT in our offices in London and Gateshead. You will not only assist the colleagues on site, but also act with foresight and improve the IT landscape in close coordination with your team. You will work with your team on IT projects that help us set up our entire office IT landscape in all countries, in a future-proof and maintainable manner. This position offers a wide range of development or specialisation opportunities.

The team is well versed in all points, with a particularly high degree of service orientation and works "Kanban". We provide the foundation of our company and ensure that every employee can work securely and without interruption from anywhere in the world. Not only do we want to deliver first class work and services, we also want to be able to trust our team members 100% and have a lot of fun together.

Your role includes the following:

• User Support on site and remote for the UK and Europe (Hardware/Software)

• Further development of our service factory (hardware and software procurement, refurbishment, sale of old stock, zero touch enrollment, MDM)

• Maintenance and hardening our Office Network

• Configuration and Maintenance our Virtualisation and Cloud solutions

• Maintenance of our Applications

• Maintenance and advancement of our Data Backup and Disaster Recovery

• Completed training or studies to become an IT professional (e.g. IT specialist or business IT)

• Initial experience in Enterprise Office IT

• Willingness to take on extensive responsibility and ownership.

• High service orientation and hands on mentality

• Willingness to travel within the UK (offices in London and Gateshead) and to Europe occasionally to meet up with the wider team

• Professional English language skills

Why you’ll enjoy working at the Instapro Group
You can make an Impact. Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first. We’re leaders in our markets, yet small enough for everyone to make a real difference.
We care. We don’t believe in one size fits all. Whether it’s flexibility in your working hours, your location, or opportunities to advance and grow, you’ll find the space to be your best self.

These are the benefits you'll enjoy:

• 33 days holiday (including bank holidays) + 1 extra day for every year of service
• 5% employer pension contribution
• Comprehensive private medical insurance with AXA
• Routine treatments health cash plan
• Enhanced parental leave
• Flexible hybrid and remote working options
• Travel allowance for office and hybrid team members
• Subsidised office lunch
• Annual personal development grant + days off

These are the values that guide everything we do:

• We put integrity first. We are authentic, transparent and respectful.
• We are all stewards. We are stewards of the company on behalf of all stakeholders.
• We follow the evidence. We are objective, evidence-based and pragmatic in our decision-making.
• We never stop learning. We are open-minded and curious.
• We win together. We collaborate and earn trust with our colleagues.
• We are inclusive. We are committed to building a diverse and inclusive company.

Read our values in full here

Interested in applying? Submit your application below and we will get back to you.

Job Type: Full-time