Warehouse Team Leader -Customer Fulfillment

IKEA Milton Keynes is looking to welcome a new team leader to drive our customer fulfillment (click & collect) business. WHAT WE OFFER• 39 hours, 5 shifts over 7, alternate weekends offShifts would be between the hours of 6am and 10pm with 1 late finish every week. Salary - from £24,000 WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs. • 15% co-worker discount & I-Benefits discount portal helping you save £100’s on Highstreet retailers• Free & Confidential Employee Assistance Program and Wellbeing Portal • X3 Life Assurance, enhanced statutory pension contributions & interest free loans• Holiday on Christmas Eve & Christmas Day • Family Friendly policies & benefits• Commitment to your development throughout your IKEA career, starting on your first day• Free parking and you can also enjoy a free hot or cold meal option every shift! WHAT YOU'LL NEED TO HAVEOur ideal candidate already has leadership experience or is ready for their next step. Has an understanding of a warehouse environment, have a customer-focused mindset and are passionate about stock. Have excellent communication, influencing and networking skills and enjoy working in a fast paced dynamic environment. You are an analytical and strategic thinker who naturally sees ‘the bigger picture’. Able to solve problems and identify opportunities for improving the ways of working. Set expectations for others and provide clear direction, motivate and develop a team and to drive business direction and accurately follow up to ensure tasks are completed. YOUR DAY TO DAY Responsible for running our fulfilment click and collect team and online customer orders. Empowering your team of co-workers by delegating responsibility to help each person grow and develop, according to their individual ability and experience. Create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued. Actively promote the IKEA social and environmental commitment and work with my team to understand how, together, we can contribute. WE CARE FOR THE PEOPLEIt takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents. RECRUITMENT PROCESS INFORMATIONIf you have any special requirements during the interview process, please let us know as soon as possible. First step, please attach an updated CV with your application so we can get to know you better. Come see things a little differently with us and be part of creating a better everyday life for the many. For any advice or support, email fiona.currie@ingka.ikea.com and I will be happy to help!