Inbound Sales / Customer Service Advisor (Remote - HSS Groundcare)

Are you looking for an exciting opportunity to join a fast-paced team? We are currently recruiting for an Inbound Sales / Customer Service Advisor taking on the responsibility of raising orders and contracts for customers and completing administration on our customers accounts.

Remote Working
We are currently operating a remote working model, giving you that true work life balance, please discuss the detail of the working pattern options for this role with the hiring manager. You may be required to travel to the Trafford Park, Manchester office from time to time for company meetings and activities.

What will you be doing?

• You will be receiving hire enquiries for equipment and completing contracts.
• Invoicing, chasing up weekly outstanding purchase orders. check and resolve invoices queries.
• Checking parts recharge forms received from fitters, logging on Excel spreadsheet and submit to customer for a purchase order number.
• Work closely and communicate with our engineers, managing engineer’s timelines via our scheduling system.

What will you bring?

• Previous work in administration is preferred but not essential! If you have experience on computer systems and good communication skills this would be a great role for you
• Able to work in a fast-paced environment whilst also completing accurate work with great attention to detail

What do you get back?

• 20 days holiday allowance (increased to 25 days when you hit 5 years of service)
• Holiday buy scheme giving you the option to purchase an extra 5 days FTE of annual leave
• Free hire from our core range and 50% off for friends and family
• Training and development, an inclusive and innovative culture and wellbeing and healthcare support; with Mental health first aiders, an Employee Assistance Programme, Healthcare Cashplans and a Wellbeing platform
• You will also receive all necessary work wear and PPE, and you'll be given full induction upon entry to your new position.
• We also provide life assurance of twice your annual salary and access to our benefits portal with a range of options such as cycle to work scheme

HSS is an industry leader in providing tools, equipment, and support services for a range of businesses across the UK and Ireland. Our extensive selection of over 9,000 products allows us to go the extra mile for our customers. We are dedicated to advancing our industry with cutting-edge technology and were the first hire company to offer customers the option to order online. We are continuously striving to add new tools and features to our services and are proud of the progress we have achieved.

We celebrate diversity and inclusivity. We understand that, statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Nevertheless, we would like to encourage you to apply regardless if you feel your experience is not an exact match. We believe you could be the perfect fit for this role or a future position!