Data Operations Officer

Location: Flexible blend of homeworking and time in the Coventry Housemark Hub

Are you looking for an opportunity to kickstart your career in data. As a Data Operations Officer you will be immediately contributing to supporting our customers to use and understand their data. You will expected to proactively engage in development opportunities to build your expertise in: Housemark data; problem solving; customer support and excel skills. You can expect to be supported and mentored by our experienced team every step of the way to develop your career.

Housemark is the social housing sector’s leading provider of business intelligence services. We are the largest and UK wide member network for housing organizations, providing access to an unparalleled customer base

Our strategy is to be the unrivalled source of housing data and insight in the UK housing sector and we are looking for a Data Operations Officer to play a fundamental role in helping us deliver our corporate strategy.

In this exciting role you will deliver an excellent customer experience to a portfolio of members. You will provide professional front-line data entry support, validation and guidance to customers to ensure data quality and help customers gain insight from the data through analysis.

You do not need to have any experience specific to this role as full training will be provided. However, the successful candidate needs an aptitude for working quickly and intuitively with figures, along with the ability to explain calculations to customer We will be looking for evidence of good verbal and numeric skills.

Our ideal candidate will be degree-educated with customer service, and problem-solving skills. You might be a whizz at Excel particularly in formulas and pivot tables, but you are definitely looking for a challenge and willing to learn new things. Perhaps you have recently completed a degree that has a data slant and wondering what do next?

The rewards

In return for your commitment and enthusiasm, you can look forward to excellent working conditions in a progressive and growing company.

Staff benefits include:

• 28 days annual leave plus bank holidays
• Social Housing Pension Scheme - defined contribution scheme
• non-contributory accident and sickness cover
• optional private medical insurance
• life assurance o
• on site free parking

How to apply

Please send a CV and covering letter.

Further information

For an informal chat about the post, please contact Pippa Pashley on 02476 460500.

Job Types: Full-time, Permanent

Salary: From £24,150.00 per year

Benefits:

• Casual dress
• Company pension
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Education:

• Bachelor's (required)

Work Location: Remote