Business Analyst

job description:

The Team:

The Hiscox UK Change team is an established function that continues to grow and develop in line with an accelerating technology-driven change agenda. We have seen a significant investment in the annual change budget as we improve our capability and maturity. We are transitioning to an agile, value-stream based delivery model that we have proven by piloting over the past year.

The Business Analysis team are spread across the Colchester and York office, a passionate team committed to continually improving the Business Analysis capability at Hiscox UK.

About you

You’ll be an experienced Business Analyst who is business savvy and collaborative, someone who enjoys working with Business Sponsors, Project Managers, Product Owners, Architects, Technical BA & Engineers and other required stakeholders to plan and execute analysis activities to delivery valuable outcomes for the business.

You will have the opportunity to work on a range of project and value stream outcomes on our UK Change portfolio, giving you broad exposure to how the UK business operates, from the front line through to the back office functions and the technology that supports our ability to deliver superb service to our customers.

Our projects can be driven by process improvement, integration of new ventures and delivery of regulatory requirements. The outputs of the projects can vary from large scale system delivery and upgrades to smaller, tactical solutions that open up business opportunities.

When not working from home, the role can be based in either York or Colchester.

What you’ll be doing

• Building a strong understanding of end to end user journeys & processes, their supporting technologies
• Accurately and efficiently elicit, challenge, and document scope, processes & requirements. All while bringing the end user/s along the change journey
• Producing high quality business and technical analysis deliverables, including but not limited to, user stories, functional and non-functional specifications, ‘as is’ and ‘to be’ process models
• Along with your BA colleagues, implementing continual improvements to ensure that we are constantly evolving how we do Business Analysis
• ensure traceability of requirements and user stories throughout the entire change lifecycle
• Applying BA best practice and insights that challenge the business to think about the “right” solution
• Building relationships and trust with senior stakeholders, understanding goals, objectives and desired outcomes, and bringing them on the journey of engagement
• Maintaining a close working relationship with Project Management, PMO, Product Manager and IT colleagues and working with them

person specification:

Our must haves

• Minimum 2-3 years’ experience operating as a BA in a high-quality output culture
• Proven experience of eliciting, documenting and delivering high quality business analysis deliverables
• Experience of translating business requirements into technical design, supported by development teams
• Experience using Business Analysis tools, techniques and methodologies in a mix of delivery methodologies – including Agile
• A passion for Change and the value Change brings to the business
• Able to build strong working relationships across the business, technology and third party software houses and/or technology providers
• Evidence of applying “soft” influencing, persuasion and consultancy skills that will influence scope & design, helping to ensure the project outcomes move the business forward towards the strategic ambition
• Be highly results driven, with the energy and determination to succeed in a fast paced environment where the speed of response is critical to success

Our nice to haves

• Financial Services/insurance industry experience
• Experience working as part of a globally distributed team
• BCS Diploma in Business Analysis or equivalent qualification

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also know that working life doesn’t always have to in the office, and as long as it’s safe to do so, we will be operating a hybrid way of working to encourage a healthy work life balance, with 2 to 3 days in the office per week.

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