General Manager (Multi Site)

GLL is looking for a General Manager to work at Llanishen Leisure Centre and Penylan Library & Community Centre. If you have the skills and ambition to join us as a General Manager, there's never been a more exciting time to join us. This is more than a General Manager job, it's a career.

We are looking for a General Manager to run Llanishen Leisure Centre, one of eight centres in the Cardiff Partnership. We pride ourselves on being the UK’s largest leisure provider and we continue to grow. So, if you have experience of managing busy wet and dry leisure centres, and a passion and dedication for driving sales, join us as a General Manager and play a key role in the next step of our journey. Bringing ambition to match ours, this is your chance to lead a large flagship facility and develop a talented team at the heart of a leisure sector leader. The successful candidate will also manage Penylan Library & Community Centre, a dry side facility that includes a 2 court sports hall, gym, and community rooms.

Our aim is to make an active and healthy lifestyle accessible to all. As General Manager, you’ll have a big part to play in that, as you focus on shaping a clear strategic framework to deliver our operational and financial targets – all whilst forging even stronger links with our business and community partners. It’s a role that offers huge variety. So, as well as enjoying a hands-on management role, some of your time will be desk-based, as you ensure compliance and support the administration involved in running a busy leisure centre

As a General Manager you will focus on driving the business of the centre forward, ensuring both Health & Fitness and swim school targets are hit each month; managing current block bookings ,and attracting new business; ensure the budget is achieved or surpassed.

The position requires somebody who can balance the commercial needs of a large turnover centre, with maintaining a strong community-focused customer service, and working closely with our partners who include the NHS.

The existing team at the centre are very strong and have excellent relationships with their customers, and the new General Manager will need to continue to nurture this team to continue to deliver this. They will also need to understand the structure at Penylan Library & Community Centre and its shared use of the building with Cardiff Council who operate the library.

We are a social enterprise and pride ourselves on our string links embedded within the local community

As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.

Continuing your strong track record of achieving big business objectives, product growth and excellent customer service, you’ll be a real people-person with a leisure degree or equivalent experience, and deep knowledge of leisure centre operations hold NPLQ, PPO (desirable), Pool Management Qualification, FAAW qualifications. A dynamic individual with experience of driving sales and being pro active in achieving sales targets would be an advantage. Expertly handling a budget, your current knowledge of the leisure, fitness and lifestyle worlds will be just as key – as will the gravitas needed to develop relationships with our senior management teams.

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.

As a charitable social enterprise, we are different. Our purpose is to improve the physical, mental and social wellbeing of local communities. We are looking for people with purpose who are aligned to our values: